Haile Williams
Orlando
Summary
Customer-focused professional with experience in operations, team leadership, and service delivery in fast-paced environments. Known for strong communication, problem-solving, and reliability. Seeking an opportunity with Verizon to deliver exceptional customer experiences while growing in sales, technology, and team performance.
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Motivated student with practical experience in project management and team leadership. Demonstrated strengths include critical thinking, research skills, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem-solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Operations / Facility Coordinator
Orlando
03.2024 - Current
- Managed daily operations across multiple locations, ensuring smooth service delivery and a positive client experience
- Communicated directly with clients, families, and staff to resolve issues quickly and professionally
- Led, trained, and scheduled team members in a fast-paced environment with high accountability
- Maintained accurate records, inventory, and operational workflows to support efficiency and compliance
- Identified process improvements that reduced delays and improved overall service quality
- Demonstrated reliability, attention to detail, and strong problem-solving under pressure
Team Member
Gringos Locos
Orlando
05.2024 - 12.2024
- Prepared food items following kitchen safety and sanitation guidelines.
- Assisted customers with menu selections and provided excellent service.
- Collaborated with team members to maintain a clean and organized workspace.
- Stocked ingredients and supplies to ensure smooth kitchen operations.
- Operated kitchen equipment safely and effectively during meal preparation.
- Communicated effectively with kitchen staff to expedite order fulfillment.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Edgewater High School
Orlando, FloridaSkills
- Customer Service & Client Support
- Clear Communication & Active Listening
- Team Collaboration & Leadership
- Problem-Solving in High-Pressure Situations
- Time Management & Reliability
- Technology-Friendly & Quick Learner
- Sales Mindset & Goal-Driven Performance
- Operations management
- Problem solving
- Time management
- Customer service
- Client coordination
- Discretion and confidentiality
- Relationship building
- Deadline management
Additional Information
Eligible to work in the U.S., Available for flexible scheduling, including weekends and holidays, Strong work ethic with a growth mindset, Comfortable learning new technology and systems
Certification
- Cabin Crew Training Certification 2026
References
References available upon request.
Timeline
Team Member
Gringos Locos
05.2024 - 12.2024
Operations / Facility Coordinator
03.2024 - Current
Edgewater High School