Dynamic and composed professional with extensive experience as a Correctional Officer at Walker County Sheriffs Office. Proven ability in conflict resolution and emergency response, significantly reducing contraband incidents. Skilled in de-escalation techniques and maintaining safety, ensuring a secure environment for all. Excellent problem solver dedicated to fostering positive interactions.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Walker County Sheriffs Office
11.2023 - 06.2025
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Waitress
Huddle House Restaurant
08.2022 - 01.2023
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Crew Member
Jacks
06.2022 - 08.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
HR, Leave Management and ADA Specialist at BlueCross BlueShield of TennesseeHR, Leave Management and ADA Specialist at BlueCross BlueShield of Tennessee