Hailee Blystone
Pittsburgh,PA
Summary
Dynamic and customer-focused professional with experience at Cafe Baci, excelling in high-pressure environments. Known for exceptional communication and multitasking abilities, I enhance customer satisfaction through a friendly demeanor and efficient service. A quick learner dedicated to creating welcoming experiences while effectively managing front desk operations and resolving client concerns.
Overview
4
4
years of professional experience
Work History
House Cleaner
MMS Professional Cleaning Services
Pittsburgh, PA
02.2024 - Current
Host
Cafe Baci
Sarasota, FL
10.2023 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Receptionist
Siesta Key Nails & Spa
Sarasota, FL
03.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
Education
Acceleration’s Academy
Sarasota, FLSkills
- Quick learner
- Very friendly with everyone
- Stays positive all the time
- Exceptional communicator
- Multitasking and organization
- Customer service-focused
Timeline
House Cleaner
MMS Professional Cleaning Services
02.2024 - Current
Host
Cafe Baci
10.2023 - 11.2023
Receptionist
Siesta Key Nails & Spa
03.2021 - 07.2022
Acceleration’s Academy