Enthusiastic team-player with a strong background in graphics, database management, and file organization. Flexible to department needs, assisting in large-scale projects, creating fill-in forms, and updating permit documents. Frequently collaborates with management staff to ensure accurate tracking, database management, and communication with the public. Confident in presenting methods for improvement and potential impact of proposed changes.
Work History
Technical Records Specialist I
Idaho Department of Fish and Game
08.2021 - Current
Organized regular reviews of departmental recordkeeping practices, identifying areas for improvement and implementing necessary changes.
Reduced errors in recordkeeping by creating clear guidelines and standard operating procedures for maintaining documents.
Ensured accuracy and compliance with laws, regulations, and complex policies, identifying and correcting errors.
Utilized department resources to identify and resolve unique, non-routine inquiries or issues.
Explained and clarified department policies, services, and procedures to individuals from varying cultural and socioeconomic backgrounds.
Processed application funds and issuing permits.
Maintained data entry and tracking using various computer systems.
Innovation and Design TA
Boise State University- Society for Ideas
08.2021 - 08.2022
Encouraged constructive dialogue for creative thinking and terminology usage.
Provided detailed critiques on student projects, helping refine their writing skills and comprehension.
Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Contributed to positive learning environment by addressing individual student needs, promoting equity and inclusion.
Office Specialist II
Idaho Department of Fish and Game
Boise, ID
04.2019 - 08.2021
Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.