Hailee Cornejo
Los Angeles,CA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work History
Nanny
Private Nanny
Long Beach, California
04.2023 - Current
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children
- Engaged with children on individual basis to build positive, trusting relationships
- Planned age-appropriate educational activities designed to promote learning and development
Receptionist
Rehab Specialists
Santa Monica, California
08.2022 - 03.2023
- Scheduled and confirmed appointments and meetings for management team
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere
- Greeted visitors and provided them with assistance
- Answered and directed incoming calls using multi-line telephone system
- Scheduled and confirmed appointments
Service Agent
FedEx
Hawthorne, California
10.2021 - 08.2022
- Organized merchandise shelves to ensure products are easily accessible for customers
- Greeted customers and provided assistance with their inquiries
- Demonstrated excellent communication skills both verbally and written
- Handled difficult situations involving dissatisfied customers calmly and efficiently
Warehouse Package Handler
FedEx
El Segundo, California
09.2019 - 10.2021
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate
- Adapted to various environmental conditions in warehouse and outdoor settings
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts
Retail Sales Associate
Footlocker.com Inc.
Culver City, California
08.2018 - 05.2021
- Processed returned merchandise according to company policies
- Addressed customer questions and concerns regarding products and services
- Organized store by returning merchandise to proper areas and restocked displays
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
Daycare Assistant
Dolberry Daycare
Los Angeles, California
02.2018 - 05.2020
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs
- Provided supervision and care to young children ranging from infants to pre-school age
- Enforced rules to teach good manners and maintain safe environment
- Assisted teachers during transitions between activities ensuring smooth transitions without disruption or confusion
Receptionist
Joseph a. Mitchell insurance services, inc
Hawthorne, California
01.2016 - 08.2018
- Maintained filing systems and categorized documents according to established procedures
- Pulled files for staff, management and third-party requests
- Answered front desk phones
- Checked on plants daily, ensuring they had adequate water and sunlight
Education
Bachelor - Criminal Justice
California State University, Northridge
Northridge, CA05.2024
High School Diploma -
Venice High School
Venice, CA05.2018
Skills
- Toddler care experience
- Infant care
- Scheduling
- Verbal and written communication
- Office administration
- Customer and client relations
References
References available upon request.
Timeline
Nanny
Private Nanny
04.2023 - Current
Receptionist
Rehab Specialists
08.2022 - 03.2023
Service Agent
FedEx
10.2021 - 08.2022
Warehouse Package Handler
FedEx
09.2019 - 10.2021
Retail Sales Associate
Footlocker.com Inc.
08.2018 - 05.2021
Daycare Assistant
Dolberry Daycare
02.2018 - 05.2020
Receptionist
Joseph a. Mitchell insurance services, inc
01.2016 - 08.2018
Bachelor - Criminal Justice
California State University, Northridge
High School Diploma -
Venice High School
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