Hailee Dunn
Wadsworth
Summary
Professional and knowledgeable in Human Resources with extensive experience at Pyramid Lake Jr./Sr. High School, adept at enhancing employee relations and ability to maintain confidentiality while managing HR policies and procedures. Offering several years of experience with administrative support and customer service. Highly efficient problem-solving, communication skills, as well as attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Pyramid Lake Jr./Sr. High School
05.2024 - 12.2024
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management as well as draft a needs assessment for annual budgeting of employees based on current employment trends and school needs.
- Reviewed and recommend revisions to Policies and Procedures to ensure compliance with applicable regulations and laws governing the Pyramid Lake Jr./Sr. High School.
- Developed and reviewed school job descriptions based on current school operations for efficient and effective delivery of services.
- Identified staff development and training needs and ensures that training were available.
- Ensured proper labor relations and conditions of employment are maintained and develop procedures as needed.
- Developed training materials such as training handbooks, demonstration models, and reference materials to ensure an efficient human resources program for staff development.
- Reviewed current personnel files and meet with staff to ensure compliance with laws governing human resources, i.e., FLSA, COBRA, Equal Employment Opportunity, and the Indian Preference Act, etc.
- Keep current on issues and matters related to the Human Resources department and informs management of compliance issues and recommends resolution.
- Conducted investigations of complaints in a timely manner pursuant to board policy.
- Maintained an efficient and effective Human Resources Department for the School.
- Submitted a monthly report to the Board of Education and provided updates to the Principal.
- Developed recruitment plans, draft job announcements; participate in outreach activities, including job fairs; prepare and place advertising as needed to receive a wide array of applicants or to create a job pool.
- Developed and provided liaison services for employees regarding worker’s compensation; coordinated early return to work and modified duty; completed necessary forms, monitored lost time and arrange for FMLA to run concurrently or as needed.
- Administered employee benefit packages and plans, including but not limited to health insurance, life insurance, retirement. Coordinate benefit orientations, enrollments, changes, terminations and claims processing. Composed correspondence to employees for notification of benefit eligibility.
- Manageed, coordinated and provided oversight of the background investigation program and reference checks as necessary.
- Prepared an annual budget to cover expenditures of the Human Resources office and provided input into the annual Administrative budget, i.e. staffing, training needs.
- Prepared annual report(s) as required under the Affordable Care Act and ensured compliance with IRS.
- Compiled and submitted timely periodic and special personnel reports as required by state and federal agencies, such as new hiring and OSHA.
- Reviewed and processed Unemployment Claims filed to ensure prior employee files correct separation information and prepared statements to dispute claims as required.
- In conjunction with the Finance Director, coordinated annual employee insurance plan; Established procedures to implement benefit enrollment for all eligible employees.
- Directed the preparation and distribution of timely employee performance evaluations and annual performance evaluations. Follow up on past due evaluations with supervisors.
- Supervised subordinate staff and trained in program functions, policies and procedures.
- Managed, supervised and coordinated the employee grievance process from beginning to end, including but not limited to scheduling hearings, notifying all parties involved, identifying timelines, and due dates, documenting grievance and maintaining original grievance file, custody and confidentiality.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Human Resources Assistant
Pyramid Lake Jr./Sr. High School
02.2019 - 05.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Instruct applicants on completing employment applications, review application for completeness, and obtain additional information from applicants such as work experience, education, training skills, and references.
- Coordinated pre-employment requirements with selected applicant.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Performed difficult, complex and confidential support that required the exercise of independent judgement, applying technical skills, or knowledge of detailed or specialized activities related to a Tribal School Human Resources department.
- Assisted in the preparation of the job advertisements. Updated and maintained the Pyramid Lake Jr./Sr. High School Human Resources webpage and other media outlets with current vacancies and other applicable information. Advertised job openings with appropriate agencies to create a sufficient applicant pool.
- Assisted in the development of recruitment plans, participated in outreach activities including job fairs.
- Audited files as needed to ensure various documentation and licensure's are up to date. Notify appropriate staff when documents have expired.
- Developed and routed various HR forms for approving official signature for processing. Assisted with updating and maintaining all required HR forms and policies.
- Communicated with public services when necessary. Completed employment verifications as needed, provide information and interpretation of personnel policies & procedures, contracts, rules and regulation implementation.
- Developed training materials such as training handbooks, demonstrate and reference materials to ensure an efficient Human Resources Department for staff development.
- Monitored compliance with employment laws and regulations applicable to employment in a Tribal organization.
- Proofread and check grammar for all typed and other materials and for accuracy, completeness and compliance with department policies and regulations.
- Maintained classification system by entering changes and new positions into the system.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Reduced employee turnover, implementing targeted retention strategies and feedback mechanisms.
- Managed confidential employee records, safeguarding personal and professional information.
- Responded to employee inquiries regarding benefits and other HR topics.
- Checked references for potential candidates.
Retail Clerk
Pyramid Lake Enterprise
03.2018 - 02.2019
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and answered any questions.
- Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed resulting in minimal discrepancies and improved overall efficiency.
- Supported fellow employees during high-traffic periods or absences by stepping in where needed without hesitation.
- Maintained a clean and organized store environment, ensuring a pleasant shopping experience for customers.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to create an inviting environment.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
- Received positive feedback from supervisors for consistently meeting deadlines for restocking projects.
- Achieved faster restocking times by unloading deliveries quickly, sorting products accurately, and placing them in designated storage areas.
Museum Attendant (On-Call)
Pyramid Lake Museum
08.2017 - 02.2019
- Contributed to increased attendance rates through proactive promotion of special events and exhibits.
- Managed gift shop operations, maintaining inventory levels and promoting sales of cultural merchandise.
- Assisted in maintaining a safe and welcoming environment for visitors, ensuring their enjoyment and satisfaction.
- Maintained cleanliness and organization in all public areas of the museum, contributing to a positive visitor experience.
- Enhanced visitor experience by providing informative and engaging guided tours of the museum.
- Developed strong relationships with patrons through attentive listening skills and genuine interest in their experiences at the museum.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided information about current and future events at facility.
Front Desk Receptionist (On-Call)
Pyramid Lake Paiute Tribe
08.2017 - 02.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Tax Administrative Assistant (On-Call)
Pyramid Lake Paiute Tribe
08.2017 - 02.2019
- Maintained strict confidentiality regarding sensitive client information in accordance with company policies and legal requirements.
- Reviewed and updated client correspondence, ensuring clear communication of tax-related information and deadlines.
- Enhanced tax filing accuracy by meticulously reviewing and verifying client information.
- Prepared tax exemption forms for clients in a timely manner.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
Edward C. Reed High School
Sparks, NV01-2014
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Background checks
- Attention to detail
- Verbal and written communication
- Listening skills
- Problem-solving skills
- Time management
- Confidentiality
- Customer service
Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
- National Native American Human Resources Association (NNAHRA) - Tribal Human Resources Professional (THRP) Certification
- National Native American Human Resources Association (NNAHRA) - Tribal Human Resources Professional II (THRP II) Certification
- National Native American Human Resources Association (NNAHRA) - Tribal Adjudication Professional (TAP)
- Indian Health Service (IHS) - Food Handler Training Certificate
Timeline
Human Resources Manager
Pyramid Lake Jr./Sr. High School
05.2024 - 12.2024
Human Resources Assistant
Pyramid Lake Jr./Sr. High School
02.2019 - 05.2024
Retail Clerk
Pyramid Lake Enterprise
03.2018 - 02.2019
Museum Attendant (On-Call)
Pyramid Lake Museum
08.2017 - 02.2019
Front Desk Receptionist (On-Call)
Pyramid Lake Paiute Tribe
08.2017 - 02.2019
Tax Administrative Assistant (On-Call)
Pyramid Lake Paiute Tribe
08.2017 - 02.2019
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
- National Native American Human Resources Association (NNAHRA) - Tribal Human Resources Professional (THRP) Certification
- National Native American Human Resources Association (NNAHRA) - Tribal Human Resources Professional II (THRP II) Certification
- National Native American Human Resources Association (NNAHRA) - Tribal Adjudication Professional (TAP)
- Indian Health Service (IHS) - Food Handler Training Certificate
High School Diploma -
Edward C. Reed High School
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