HAILEE GISENTANER
West Hills,CA
Summary
Dynamic professional with proven success at Dior Cosmetics in customer service and inventory management. Developed effective training programs and consistently achieved sales targets. Strong organizational skills and expertise in visual merchandising contribute to success in fast-paced environments. Committed to enhancing customer experiences and operational efficiency.
Overview
11
11
years of professional experience
Work History
Fragrance Counter Manager
Dior Cosmetics
Woodland Hills, CA
10.2021 - Current
- Prepared weekly forecasts for future orders based on current trends in sales data.
- Developed and implemented fragrance counter training programs for sales associates.
- Handled ordering process from vendors including tracking shipments and verifying accuracy of orders received.
- Managed inventory of fragrances, cosmetics, and beauty products on the counter.
- Ensured compliance with all applicable laws related to the sale of fragrances at the counter.
- Maintained accurate records of daily sales transactions.
- Assisted in developing visual merchandising strategies to promote new fragrances or products.
Doctor's Office Receptionist
PRIME CARE PHYSICIANS
Sherman Oaks, CA
03.2017 - 04.2020
- Streamlined front office operations, including customer service and appointment management.
- Transcribed physicians' notes into electronic chart management software for accurate data entry.
- Collected patient intake data to verify and update chart information.
- Maintained accurate records by updating patient financial information regularly.
- Utilized online tracking systems to oversee medical supply inventory and insurance records.
- Managed administrative functions of medical practice to enhance patient satisfaction.
- Ensured compliance with HIPAA regulations to protect patient confidentiality.
Lead Sales Key Holder
Foot Locker
Sherman Oaks, CA
01.2015 - 03.2017
- Maintained inventory accuracy through stock counting and discrepancy reconciliation.
- Delegated tasks to employees, fostering skill development and growth opportunities.
- Operated cash register to process payments and handle cash transactions.
- Created visually appealing promotional displays to attract customers.
- Achieved sales targets consistently, demonstrating exceptional sales performance.
Education
Cosmetology Licenses - Cosmetology
Paul Mitchell School
Sherman Oaks, CA10-2021
Skills
- Interpersonal skills
- Customer service excellence
- Organizational skills
- Visual merchandising
- Verbal and written communication
- Product knowledge
- Inventory management
- MS Office proficiency
Certification And License
Paul Mitchell School, 10/01/21
Timeline
Fragrance Counter Manager
Dior Cosmetics
10.2021 - Current
Doctor's Office Receptionist
PRIME CARE PHYSICIANS
03.2017 - 04.2020
Lead Sales Key Holder
Foot Locker
01.2015 - 03.2017
Cosmetology Licenses - Cosmetology
Paul Mitchell School
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