Hailee Henderson
Temple,TX
Summary
Skilled Recreational Leader with talent for planning activities. Energetic and driven leader bringing multi-year background in related roles. Ready to leverage experience and abilities to take on challenging new role.
Overview
4
4
years of professional experience
Work History
Athletics Assistant
City Of Temple
Temple, TX
01.2024 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Attended practices, games and other events related to the sport teams.
- Conferred with management to discuss and resolve participant complaints.
- Helped set up fields or courts before practices or games began.
- Worked effectively in team environments to make the workplace more productive.
- Worked with scheduling and booking rentals for facilities.
- Worked with the Rectrac system for all activities and field reservations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered questions from customers regarding products and services offered by the company.
- Managed office supplies inventory and placed orders when necessary.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Recreation Leader
City Of Temple
Temple, TX
09.2020 - 01.2024
- Monitored participants during recreational activities to ensure safety guidelines were followed.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Evaluated recreation areas, facilities and services for results.
- Met with staff to discuss rules, regulations and work-related problems.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Managed daily operations of recreational facilities.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Belton High School
Belton, TX05-2018
Skills
- Facility management
- Problem-solving
- Time management
- Program planning
- Composure and emotional control
- Team leadership
- Multitasking capacity
- CPR certification
- Activity instruction
Timeline
Athletics Assistant
City Of Temple
01.2024 - Current
Recreation Leader
City Of Temple
09.2020 - 01.2024
Belton High School
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