Hailee Kirby
Hillsboro,TN
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Cashier/ Cook
GG's Deli
Smithville , TN
01.2022 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Monitored stock levels of food items and ordered more when necessary.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Organized storage areas for efficient usage of space.
Donut Baker
Master Brew
Sparta , TN
06.2017 - 01.2022
- Checked donut stock levels and restocked shelves accordingly.
- Cleaned and sanitized all baking equipment, tools, and surfaces.
- Mixed dough ingredients according to recipes.
- Decorated donuts with icing, sprinkles, and other toppings as requested by customers.
- Verified quality of finished products for taste, texture, color, shape, size, and presentation.
- Assisted in training new hires on proper procedures for making donuts and following food safety standards.
- Followed established recipes for making a variety of flavors of donuts including yeast raised varieties and filled varieties such as Boston cream.
- Prepared fillings such as custards, jams, jellies and creams for use in filled donut varieties.
- Performed regular maintenance tasks on kitchen equipment such as cleaning grills or fryers.
- Weighed out portions of dough ingredients accurately using scales or measuring cups.
- Inspected product batches after completion to ensure they met quality standards.
- Developed new recipes for unique flavor combinations based on customer feedback.
- Planned product displays to increase sales.
- Emphasized fast, friendly customer service.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared workstations with ingredients and tools to increase efficiency.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
Farm Hand
Underground Farms
Sparta , TN
08.2015 - 06.2016
- Assisted in the preparation of soil for planting by tilling and plowing fields.
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
- Harvested crops according to season and maintained records of yields.
- Loaded and unloaded trucks with supplies or products from the farm.
- Weeded fields manually or used specialized tools such as hoes or cultivators.
- Collected eggs from chicken coops on a daily basis.
- Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
- Participated in training sessions related to new farming techniques or technologies.
- Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
- Administered medications and vaccinations to livestock under supervision.
- Participated in the loading and unloading of harvested products and supplies.
- Operated and maintained farm machinery and equipment, following safety protocols.
- Performed routine maintenance and repairs on farm structures, such as fences and barns.
- Fed and watered livestock, ensuring their health and well-being.
- Assisted with the breeding and raising of livestock, including calving and lambing.
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
- Kept detailed records of crop production, livestock health, and equipment maintenance.
- Monitored animal health, identifying and reporting any signs of illness.
- Shifted animals between grazing areas to foster sufficient access to food.
- Moved equipment, poultry or livestock manually or using trucks or carts.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
- Mixed feed, additives and medicines in prescribed portions.
- Ordered food for animals and arranged delivery.
Education
GED -
Livingston Academy
Livingston, TN09-2003
Skills
- Customer Service
- Payment Processing
- Cash Register Operation
- Drawer balancing
- Cash Handling
- Product restocking
- ID Verification
- Customer Assistance
- Inventory Management
- Checkout monitoring
- Order Taking
- Reports and documents
- Cash register systems
- Complex Problem-Solving
- Money Handling
- Hospitality and accommodation
- Ordering and stocking
- Staff Training
- Time management skills
- Cleaning and sanitizing
- Order Verification
- Inventory Control
- Cash handling and management
- Organizational abilities
- Order Packaging
- Facility opening
- Order picking and processing
- Local Delivery
- Loading and unloading
- Pallet jack and hand truck operation
- Responsible driver
- Shipping and packaging
- Stocking and Inventory
- Baking techniques
- Kitchen Organization
- Supply Management
- Team Supervision
- Safe Food Handling
- Supply Ordering
- Food Preparation
- Stock Rotation
- Menu item preparation
- Training abilities
- Staff Training and Development
- Staff Management
- Team Leadership
- Time Management
- Order Picking
- Truck loading
- Shipping and receiving
- Package scanning
- Delivery logging
- Experienced manual transmission driver
- Problem-Solving
- Dependable and reliable
- First Aid Training
- Delivery processing
- Paperwork Processing
- Order Fulfillment
- Forklift Operation
- Power Tool Operation
- Wood handling
- Material Handling
- Inventory Tracking
- Container packing
- Visual Inspection
- Tool and Supply Organization
- Stocking shelves
- Assembly line work
- Labeling and boxing
- Truck loading and unloading
- Warehouse environment safety
- Storage Management
- Site cleaning
- Power Washing
- Hand tool usage
- Wood refinishing
- Trim painting
- Supply Inventory
- Indoor and Outdoor Painting
- Ladder safety
- Job Site Cleanup
- Caulking application
Timeline
Cashier/ Cook
GG's Deli
01.2022 - 03.2024
Donut Baker
Master Brew
06.2017 - 01.2022
Farm Hand
Underground Farms
08.2015 - 06.2016
GED -
Livingston Academy