Hailee Nevarez
Portales
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Supervisor position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
CLA I MOD Complex
TriCore Reference Laboratories
04.2023 - Current
- Performs phlebotomy and other collection procedures appropriately and according to established procedures.
- Greets and registers patients by obtaining patient demographics, billing/ insurance information, Advanced Beneficiary Notice, and collecting co-payments as needed.
- Processes requisitions and enters test orders into the computer system.
- Performs waived and moderate complexity testing where there is documentation of successful completion of training and competency and where appropriate to the location.
- Performs routine equipment maintenance and function checks including routine pipette calibration if required.
- Receives, processes, and/or stores specimens as appropriate, centrifuging, splitting, aliquoting, stabilizing and measuring.
- Streamlined communication within the MOD team, resulting in improved efficiency and collaboration.
- Trained new MOD team associates, ensuring they were equipped with necessary skills and knowledge for optimal performance.
- Promoted a positive community culture through actively enforcing rules, guidelines, and promoting constructive engagement among users.
- Participated in ongoing professional development opportunities, enhancing skills and knowledge relevant to the MOD role.
CLA II
TriCore Reference Laboratory
08.2021 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
Crew Trainer
Taco Bell Restaurant
08.2018 - 03.2021
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Identified skill gaps within the team and designed targeted training sessions to address them.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Played a key role in the recruitment process by assessing candidates'' skills and aptitudes, ensuring well-rounded crews with complementary skillsets.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
Education
Phlebotomy Certification - Phlebotomy
Otero Junior College
La Junta, CO08.2021
High School Diploma -
La Junta Jr/Sr High School
La Junta, CO05.2021
Skills
- Policy Enforcement
- Escalation Management
- Incident Reporting
- Problem-solving
- Staff Training
- Multitasking
- Analytical thinking
- Organizational skills
- Professionalism
- Time management
- Team collaboration
- Adaptability and Flexibility
Timeline
CLA I MOD Complex
TriCore Reference Laboratories
04.2023 - Current
CLA II
TriCore Reference Laboratory
08.2021 - 04.2023
Crew Trainer
Taco Bell Restaurant
08.2018 - 03.2021
Phlebotomy Certification - Phlebotomy
Otero Junior College
High School Diploma -
La Junta Jr/Sr High School
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