Travel Operations Liaison
Open To Work
Hailee Osceola
Seminole Tribe of Florida- Education Department
Hollywood,FL
Work Preference
Job Search Status:
Open to work
Desired Job Title
Executive Meeting ManagerTravel Liaison
Work Type
Full TimeContract WorkConsulting
Location Preference
RemoteHybrid
Location:
Hollywood, FL
Open to relocation:
Yes
Minimum Desired Compensation
$90000/yr
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home option
7
Years of experience
Results-oriented Operations and Event professional with expertise in optimizing workflows and managing large-scale events from conception to execution. Skilled in identifying process improvements and enhancing efficiency to align with organizational goals. Collaborative and adaptable, ensuring reliable performance and achievement of objectives.
Work History
Travel Operations Liaison
8 Months- Facilitated resolution of operational issues by collaborating with key stakeholders across various departments.
- Implemented process improvements that enhanced workflow efficiency and reduced redundancy in daily operations.
- Coordinated interdepartmental communication to streamline operations and improve response times.
- Developed and maintained comprehensive documentation for operational processes and procedures.
- Oversaw the implementation of new software systems, streamlining internal processes for enhanced productivity.
- Coordinated all aspects of corporate and group travel, facilitating support for travelers and ensuring secure arrival at designated locations.
Council Special Events Manager
1 Year 6 Months- Led planning and execution of high-profile events for cultural celebrations and community engagement.
- Coordinated logistics, vendor contracts, and site management for successful event operations.
- Developed marketing materials and promotional strategies to enhance event visibility and attendance.
- Managed budgets to ensure efficient allocation of resources while achieving event objectives.
- Trained and supervised event staff to ensure adherence to standards and procedures.
- Evaluated event outcomes to recommend improvements for future initiatives and strategies.
- Fostered relationships with community partners to enhance collaboration for events and programs.
Travel and Events Project Manager
1 Year 4 Months- Developed comprehensive project plans outlining objectives, timelines, and resource allocations.
- Led cross-functional teams to deliver projects on time and within scope.
- Implemented risk management strategies to minimize project disruptions and ensure continuity.
- Coordinated logistics and engagement strategies for stakeholder meetings accommodating 300-1500 participants throughout the country.
K-12 Education Advisor Assistant
3 Years 11 Months- Managed hundreds of student accounts, maintaining strong vendor relationships to ensure seamless service delivery.
- Processed invoices and ensured payment to all registered vendors.
- Cultivated relationships with parents, community members, and tribal members through engagement at events, in-office meetings, and regular phone calls, fostering a supportive community network.
- Worked with other STOF colleagues to promote upcoming events for our students and parents.
- Facilitated communication channels for families and delivered in-person support during meetings.
- Developed personalized educational plans to meet diverse student needs.
- Facilitated workshops on academic resources and career pathways.
Special Events & Community Affairs Coordinator
1 Year 1 Month- Managed event logistics and operations, including support staff, vendor services and volunteers at over 100 events.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
- Supervised staff during events, including tracking positions and maintaining efficient performance.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Coordinated schedules and timelines for all events and Vice President.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Processed and received invoices and checks, maintained budgets for multiple events and expense accounts.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Supervised event staff, tracking positions and performance to ensure organized and efficient event operations.
- Reviewed all donation requests for the company and filtered through them to select the best to present to Vice President.
- Collaborated with marketing and PR teams to promote special events, enhancing visibility in social calendars.
- Created status reports detailing planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Marketing Team Member
3 Months- Achieved or surpassed monthly and yearly sales goals on a consistent basis.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Tracked key metrics, developing spreadsheets and data models to support data-driven decisions.
- Engaged, educated and befriended customers to deliver amazing an amazing shopping experience.
- Tracked key metrics and developed spreadsheets and data models.
- Communicated market insights, competitive trends, and product updates through comprehensive recaps.
Server
5 Years 8 Months- Upsold high-profit items like appetizers and mixed drinks, contributing to increased sales.
- Arranged and prepared tables to create memorable experiences that encouraged repeat business.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Cultivated strong relationships with regular customers, enhancing overall customer loyalty.
Brand Ambassador
5 Months- Coordinated event set up and break down, contacted clients, and marketed spirit brands for MKTG.
- Communicated product value, quality and style to educate and entice potential customers.
- Executed setup and breakdown of promotional booths, engaged potential customers, and networked to maximize event success.
- Articulated product value, quality, and style to educate and attract potential customers.
Education
Bachelor of Science - Business Marketing
Skills
Expense Management
Event Registration Management
Event planning
Stakeholder Coordination
Booking Travel
Administrative Recordkeeping
Problem resolution
Travel coordination
Recordkeeping
Agenda management
Participant Management
Event Billing
Timeline
Travel Operations Liaison
Seminole Tribe of Florida
01.2026 - CurrentRead More
Council Special Events Manager
Seminole Tribe of Florida
07.2024 - 01.2026Read More
Travel and Events Project Manager
Seminole Tribe of Florida
03.2023 - 07.2024Read More
K-12 Education Advisor Assistant
Seminole Tribe of Florida- Education Department
10.2022 - CurrentRead More
Special Events & Community Affairs Coordinator
Seminole Hard Rock Hotel & Casino
05.2019 - 06.2020Read More
Marketing Team Member
Elite Marketing
01.2019 - 04.2019Read More
Brand Ambassador
MKTG
09.2018 - 02.2019Read More
Server
The BoI Seminole Hard Rock Hotel & Casino
08.2013 - 04.2019Read More
Florida Atlantic University
Bachelor of Science from Business Marketing
Read More