Hailee Jade Lovely

At the City of Gardiner, I reviewed, evaluated, and processed all applications for business licenses, DBAs, and special event permits. I conducted the City Council meetings while taking the minutes. I maintained accurate records, and prepared agendas and minutes for City Council meetings. I also processed requests for public records according to all state laws and regulations. I compiled monthly reports for Inland Fisheries and Wildlife, dog licenses, and personal records, such as marriage licenses, birth certificates, and death certificates. Served as a notary public. Assisted with clerical duties by performing copying, scanning, faxing, and data entry tasks. Assisted the city manager with filing, scheduling, and record keeping. Greeted and checked in voters, ensuring that they were registered to vote. Monitored polling place activities to ensure voter rights were protected. Conducted pre-election testing of voting machines, including programming memory cards for use in elections. Prepared voter registration forms, ballots, and other documents related to elections. Managed all aspects of absentee voting, including processing applications, verifying eligibility, issuing ballots, and certifying results. I maintained an organized, clean, and tidy work environment.

• My main responsibility is in the Certified Copies section of the unit, I assist the Court's, District attorney's and Police department's, by providing Certified Driving Records for criminal traffic stops. Due to the nature of the work I perform in the unit, a high level of accuracy and attention to detail is a must. I am responsible for assisting with training the new employees related to the Certified copies section. I communicate daily with my immediate supervisor to ensure the work is done in a timely fashion. Even though my main focus is on the Certified Copies section of the unit, I also have responsibilities in other aspects such as entering the motor vehicle related convictions and administering a variety of driver license suspensions associated with those convictions, including suspensions resulting from in and out-of-state traffic violations, provisional license suspensions, failure to comply with child support suspensions, and administrative suspensions under the Maine Demerit Point System. Knowledge of the POS (point of sale) daily cash up reports, facsimile, Bureau of Motor Vehicle Driver License Service Application, Vehicle Services System, Microsoft, Word, Excel, Outlook, Scanning.

I am responsible for entering the motor vehicle related convictions and administer a variety of driver license suspensions associated with those convictions, including suspensions resulting from in and out-of-state traffic violations, provisional license suspensions, failure to comply with child support suspensions, and administrative suspensions under the Maine Demerit Point System. In the Certified Copies section of the unit, I assist the Court's, District attorney's and Police department's, by providing Certified Driving Records for criminal traffic stops. Due to the nature of the work I perform in the unit, a high level of accuracy and attention to detail is a must. I communicate daily with my immediate supervisor to ensure the work is done in a timely fashion. Knowledge of the POS (point of sale) daily cash up reports, facsimile, Bureau of Motor Vehicle Driver License Service Application, Vehicle Services System, Microsoft, Word, Excel, Outlook, Scanning.

At my time with the Credit union, I fulfilled diverse duties to provide customer service, and balanced daily cash deposits and bank vault inventory with zero error rate. Operated money counters, balanced and replenished ATMs, opened and maintained accounts. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Met or exceeded sales goals by promoting bank products and services in every interaction. Processed all sales transactions accurately and promptly to prevent long customer wait times. Trained employees on cash drawer operation. Conducted account transactions for customers, including ordering checks and placing stop payment orders. Adhered to financial services security and audit procedures, and maintained confidentiality of bank records and client information. Upsold on raffle tickets and candy for ending hunger groups donated to.

At HmsHost, Starbucks I lead my team with confidence all while making it a fun and professional workplace. I maintained a clean and sanitized workstation and complied with health and safety guidelines. Assisted and interacted with new and regular customers, read menus with specials or new items, answered questions, and accepted orders and payments. I connected with customers and gave each person a positive experience to promote long-term loyalty. Minimized cross- contamination and infection risks by regularly cleaning and sanitizing utensils and equipment. Continuously classified and filed records to keep the system efficient and all information organized. I was a skilled Up seller with strong team building traits.