Haileigh Cummings
Gorham
Summary
Hardworking and results-driven sales professional with 4+ years of experience in sales roles and 7+ years of experience in management roles. Proven track record in driving sales growth, managing teams, and exceeding client expectations. Skilled in budgeting, human resources, retail sales, communication, and strategic planning. Proficient in janitorial services, direct sales, and territory management. Possesses a strong background in sales management, leadership, and recruiting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Area Manager
Opus Operations
02.2024 - Current
- Oversaw the janitorial and concierge services across New York, New Jersey and Pennsylvania
- Met with clients to ensure they were satisfied with our services and with our staff to ensure we were exceeding client needs and expectations
- Put together quotes for clients for any additional work
- Audited and approved weekly payroll for 60+ employees
- Recruited for all locations, including screening all applicants, conducting in person interviews, and onboarding all new hires
- Handled supply inventory and equipment in all locations
- This included ensuring all equipment was working properly and that each locations had all necessary supplies
- Completed weekly inspections
- Created weekly schedules and managed all call outs to ensure there was always coverage
- Created sections and checklists for all locations to fit the clients needs
Regional Area Manager
Commercial Cleaning Corp
08.2023 - 01.2024
- Oversaw the janitorial services in roughly 50 locations
- Met with clients to ensure they were satisfied with our services and with our staff to ensure we were exceeding client needs and expectations
- Put together quotes for clients for any additional work
- Audited and approved weekly payroll for 60+ employees
- Recruited for all locations, including screening all applicants, conducting in person interviews, and onboarding all new hires
- Handled supply inventory and equipment in all locations
- This included ensuring all equipment was working properly and that each locations had all necessary supplies
- Completed weekly inspections
Director of Operations
Limitless Solutions
09.2021 - 08.2023
- Coached sales team members in effective selling Direct sales strategies and closing techniques
- Top 10 sales office for mobility
- Oversaw retail sales for mobility sales in 6 retail locations
- Achieved monthly sales targets
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
- Implemented systems and procedures to increase sales
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits
District Manager
GDI Services
01.2020 - 09.2021
- My primary responsibility as a District Manager was to oversee the daily operations of over 70 accounts and manage roughly 100 employees
- These accounts consisted of schools (school districts), hospital/medical facilities, offices and factories
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
- Increased profit margins by effectively controlling budget and overhead
- Managed all cleaning staff including supervisors
- Managed contracts including schools, government/state buildings and medical buildings
- Managed payroll in all accounts assigned to me
- Traveled to accounts on a daily/weekly/monthly basis for site visits to ensure customer satisfaction
- Primary point of contact for all clients
- Worked with the recruiting manager to hire and onboard new employees
Lead Team Supervisor
GDI Services
03.2018 - 01.2020
- Mentored junior personnel through onboarding processes and during ongoing training
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members
- Oversaw the training program for all sites
- Created guidelines and training videos for training cleaning team on new accounts
Area Supervisor
GDI Services
11.2017 - 03.2018
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Conducted routine inspections to check quality and compliance with established specifications
- Training new team members
- Directed and assigned daily duties to other custodians and completed my own assigned area
Lead Custodian
Hermit Island Campground
03.2017 - 10.2017
- This was a seasonal job I worked during the summer of 2017
- Trained new employees
- Inventory control
- Cleaned assigned area and performed daily inspections of all areas to ensure all tasks were completed
Custodian
C&W Services
11.2016 - 03.2017
- Cleaned designated area
- Managed supplies
- Worked in a team environment
Education
High School Diploma -
Oak Hill High School
06.2015
Skills
- Budgeting
- Human resources
- Retail sales
- Communication skills
- Employee Evaluation
- Territory management
- Direct Sales
- Janitorial experience
- Time management
- Floor care
- Environmental services
- Sales management
- Supervising experience
- Team Management
- Strategic Planning
- Business Development
- Computer skills
- Training & Development
- Contract Management
- Payroll management
- Account Management
- Leadership
- Recruiting
Certification
Driver's License
Awards
Top Leader in Sales, 03/01/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Area Manager
Opus Operations
02.2024 - Current
Regional Area Manager
Commercial Cleaning Corp
08.2023 - 01.2024
Director of Operations
Limitless Solutions
09.2021 - 08.2023
District Manager
GDI Services
01.2020 - 09.2021
Lead Team Supervisor
GDI Services
03.2018 - 01.2020
Area Supervisor
GDI Services
11.2017 - 03.2018
Lead Custodian
Hermit Island Campground
03.2017 - 10.2017
Custodian
C&W Services
11.2016 - 03.2017
High School Diploma -
Oak Hill High School
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