Haileigh Esper
Summary
Trustworthy Dog Handler adept at applying positive reinforcement and dominant actor techniques to improve dog behavior. Proficient in training dogs for visually impaired, protection services and general obedience. Offering 4 years of experience combined with warm personality and passion for helping dogs integrate with families.
Overview
4
4
years of professional experience
Work History
Dog Handler
Camp Bow Wow
Shelby Township, MI
06.2024 - 09.2024
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.
- Fostered positive relationships with dog owners through empathetic communication and regular updates on their pets' welfare.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Boosted team morale and efficiency by sharing knowledge and tips on dog behavior and care with new staff members.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Ensured compliance with all local regulations and standards for dog daycare operations, maintaining safe and legal environment.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering more welcoming environment.
- Enhanced dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
- Transported dogs safely and maintained clean driving record.
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Cashier
Kroger
Romeo, Michigan
10.2023 - 02.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Restocked and organized merchandise in front lanes.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
Bakery Worker
Kroger
Romeo, Michigan
08.2023 - 10.2023
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Wrapped, boxed and weighed bakery department products.
Sandwich Artist
SUBWAY®Restaurants
Romeo, Michigan
05.2023 - 08.2023
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared and presented food in compliance with health and safety guidelines.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Managed inventory levels, ensuring fresh ingredients were always available for menu items.
- Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
- Increased repeat customer visits by providing friendly and engaging service.
Night Shift
All American Pet Resorts
Shelby Township, Michigan
11.2020 - 03.2023
- Demonstrated attention to detail while conducting daily checks on locks, gates, doors, windows, ensuring secure premises at all times.
- Supported veterinary staff in maintaining animal health by administering medications as directed.
- Reduced the spread of disease by promptly identifying and isolating sick animals, notifying supervisors when necessary.
- Aided in the prevention of pests by regularly inspecting kennels for signs of infestation and reporting findings to supervisors.
- Ensured safe and engaging environment for dogs by closely monitoring their interactions and promptly addressing any signs of distress or aggression.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Fostered supportive and collaborative work environment, contributing to team's overall effectiveness and job satisfaction.
- Strengthened customer loyalty by going above and beyond in addressing concerns and providing solutions to any issues.
- Fulfilled dietary needs by preparing and administering meals according to specific dietary requirements and schedules.
- Facilitated smoother operations by organizing and maintaining supplies and equipment, ensuring everything was readily available when needed.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Promoted positive atmosphere, leading to repeat business and referrals through exceptional care and customer service.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Maintained detailed records of each dog's behavior, preferences, and health concerns, enabling personalized care and attention.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Reset procedure rooms between appointments and disinfected equipment.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Education
High School Diploma -
Romeo High School
Romeo, MI08.2019
Skills
Animal welfare
Time management
Medication administration
Cash handling
Facility upkeep
Dog training
Dog welfare
Pet interaction
Animal observation
Play session facilitation
Multitasking
Decision-making
Self motivation
Timeline
Dog Handler
Camp Bow Wow
06.2024 - 09.2024
Cashier
Kroger
10.2023 - 02.2024
Bakery Worker
Kroger
08.2023 - 10.2023
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 08.2023
Night Shift
All American Pet Resorts
11.2020 - 03.2023
High School Diploma -
Romeo High School