Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haileigh Osborne

Albuquerque,NM

Summary

I would like to describe myself as hardworking and passionate job seeker with strong organizational skills, eager to secure entry-level for any position. Ready to help team achieve company goals, as well as detail-oriented. Ability to handle multiple projects simultaneously with a high degree of accuracy. I spend long periods of time standing and walking as well as other periods of sitting. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I always make sure to stay busy and making sure I am getting my work done each day. I like challenging myself and learning new things. I believe I am a fast learner, I pick up information quickly and the day-to-day tasks I need to perform. I have excellent communication skills, due to working with the public in all of my jobs. I am also a team player which I feel helps the work environment better and easier, as well as my job performance. I like to stay organized as it helps me work better. I mainly speak English but I know a good amount of Spanish as well as also learning more everyday. I also am learning ASL as I think it is an important skill to have dealing with the public and others. All my jobs came with challenges but I always found ways to get through them professionally and making sure I get my job done. Every job would consist of long periods of standing and even sitting so I got used to doing both. My most recent job consisted of scanning files and imaging paperwork. Faxing and scanning documents was an everyday thing I did with that job, along with knowing computer systems and logging data information. I also would help with opening returned mail and imaging it into the computer. I have learned a lot from each job and I feel prepared and ready to take on new challenges and learn more. I am committed with a history of meeting company needs with consistent and organized practices . Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

File Clerk

Metropolitan Courthouse
02.2023 - 02.2024
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
  • Restored old files and archived completed files for future reference.
  • Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
  • Answering daily phone call and email requests
  • Delivering file dockets to Judges TCAA's, Courtroom clerks, or anyone in the courthouse that is in need of any files or paperwork

Student Aide

MAS Charter School
08.2022 - 11.2022
  • Supported classroom management by maintaining a clean and orderly learning environment.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Worked with kids and helped maintained clean spaces for them.
  • Made sure all kids were doing okay and following directions. Made sure all kids were in class and let to the bathroom when needed.
  • Good leadership in this job since I am in charge and responsible for the kids.
  • Performed basic first aid for children, kept activity areas clean, neat and well organized and created fun and positive activity times for each child while building trusting relationships.

Barista/Cashier

Boba Splash
01.2022 - 07.2022
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register and making drinks, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat.

Busser/Carryout

Los Compadres Restaurant
07.2019 - 10.2021
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Provided attentive service and proactively assessed guest needs.
  • Packaging orders neatly and carefully.
  • Making sure everything on the order was being packaged for each customer.
  • Expedited food to tables to assist servers during busy periods.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.

Education

High School Diploma -

Ecademy High School
5300 Cutler Ave NE, Albuquerque, NM 87110
05.2022

Skills

  • Microsoft Excel expertise
  • Customer Service
  • Deadline Management
  • Filing systems expertise
  • Decision Making and Prioritization
  • Fast Learner
  • File Retrieval
  • Collaborative Team Player
  • Goods Storage and Tracking
  • Information Sourcing
  • Scanners and Copiers
  • Information Classification
  • Attention to Detail
  • Organizational Skills
  • Financial records
  • Office Equipment Operation
  • Data Entry Software
  • Professional Demeanor
  • Time Management
  • Critical Thinking
  • Data Entry
  • Accuracy and Precision
  • Active Listening
  • Computer Skills
  • Multitasking
  • Organization

Timeline

File Clerk

Metropolitan Courthouse
02.2023 - 02.2024

Student Aide

MAS Charter School
08.2022 - 11.2022

Barista/Cashier

Boba Splash
01.2022 - 07.2022

Busser/Carryout

Los Compadres Restaurant
07.2019 - 10.2021

High School Diploma -

Ecademy High School
Haileigh Osborne