Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haileigh Osborne

Albuquerque,NM

Summary

I would like to describe myself as hardworking and passionate job seeker with strong organizational skills, eager to secure entry-level for any position. Ready to help team achieve company goals, as well as detail-oriented. Ability to handle multiple projects simultaneously with a high degree of accuracy. I spend long periods of time standing and walking as well as other periods of sitting. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I always make sure to stay busy and making sure I am getting my work done each day. I like challenging myself and learning new things. I believe I am a fast learner, I pick up information quickly and the day-to-day tasks I need to perform. I have excellent communication skills, due to working with the public in all of my jobs. I am also a team player which I feel helps the work environment better and easier, as well as my job performance. I like to stay organized as it helps me work better. I mainly speak English but I know a good amount of Spanish as well as also learning more everyday. I also am learning ASL as I think it is an important skill to have dealing with the public and others. All my jobs came with challenges but I always found ways to get through them professionally and making sure I get my job done. Every job would consist of long periods of standing and even sitting so I got used to doing both. My most recent job consisted of scanning files and imaging paperwork. Faxing and scanning documents was an everyday thing I did with that job, along with knowing computer systems and logging data information. I also would help with opening returned mail and imaging it into the computer. I have learned a lot from each job and I feel prepared and ready to take on new challenges and learn more. I am committed with a history of meeting company needs with consistent and organized practices . Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

File Clerk

Metropolitan Courthouse
401 Lomas Blvd NW, Albuquerque, NM 87102
02.2023 - 02.2024
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
  • Restored old files and archived completed files for future reference.
  • Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
  • Answering daily phone call and email requests
  • Delivering file dockets to Judges TCAA's, Courtroom clerks, or anyone in the courthouse that is in need of any files or paperwork

Student Aide

MAS Charter School
1255 Old Coors Dr SW, Albuquerque, NM 87121
08.2022 - 11.2022
  • Supported classroom management by maintaining a clean and orderly learning environment.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Worked with kids and helped maintained clean spaces for them.
  • Made sure all kids were doing okay and following directions. Made sure all kids were in class and let to the bathroom when needed.
  • Good leadership in this job since I am in charge and responsible for the kids.
  • Performed basic first aid for children, kept activity areas clean, neat and well organized and created fun and positive activity times for each child while building trusting relationships.

Barista/Cashier

Boba Splash
1100 Coors Blvd SW Suite A3, Albuquerque, NM 87121
01.2022 - 07.2022
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register and making drinks, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat.

Busser/Carryout

Los Compadres Restaurant
2437 Central Ave NW, Albuquerque, NM 87104
07.2019 - 10.2021
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Provided attentive service and proactively assessed guest needs.
  • Packaging orders neatly and carefully.
  • Making sure everything on the order was being packaged for each customer.
  • Expedited food to tables to assist servers during busy periods.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.

Education

High School Diploma -

Ecademy High School
5300 Cutler Ave NE, Albuquerque, NM 87110
05.2022

Skills

  • Microsoft Excel expertise
  • Customer Service
  • Deadline Management
  • Filing systems expertise
  • Decision Making and Prioritization
  • Fast Learner
  • File Retrieval
  • Collaborative Team Player
  • Goods Storage and Tracking
  • Information Sourcing
  • Scanners and Copiers
  • Information Classification
  • Attention to Detail
  • Organizational Skills
  • Financial records
  • Office Equipment Operation
  • Data Entry Software
  • Professional Demeanor
  • Time Management
  • Critical Thinking
  • Data Entry
  • Accuracy and Precision
  • Active Listening
  • Computer Skills
  • Multitasking
  • Organization

Timeline

File Clerk

Metropolitan Courthouse
02.2023 - 02.2024

Student Aide

MAS Charter School
08.2022 - 11.2022

Barista/Cashier

Boba Splash
01.2022 - 07.2022

Busser/Carryout

Los Compadres Restaurant
07.2019 - 10.2021

High School Diploma -

Ecademy High School
Haileigh Osborne