Hailey Anderson
Johnstown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Have great relationships with clients and their families, trained in ABA.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Footsteps Psychological Services
Johnstown, PA
08.2023 - Current
- Developed basic strategies to promote patient safety, wellness and independence.
- Planned and implemented safe interventions consistent with treatment goals.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Documented patient behavior, interventions completed and patient response to interventions.
- Documented behavioral incidents to keep accurate records.
Assistant Manager
Dunkin' Donuts
Johnstown, PA
03.2021 - 08.2023
- Delegated work to staff, setting priorities and goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Westmont Hilltop School District
Johnstown, PA06.2022
Skills
- Patient Observation
- Documentation Skills
- Social Skill Development
- Positive and Negative Reinforcements
- Client Relationship Development
- Behavior Management
- Crisis Prevention Intervention (CPI)
Certification
- Registered Behavioral Technician
Timeline
Behavioral Health Technician
Footsteps Psychological Services
08.2023 - Current
Assistant Manager
Dunkin' Donuts
03.2021 - 08.2023
High School Diploma -
Westmont Hilltop School District
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