Hailey Axtell
Pearland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.0 To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Jimmy Changas
Gringo's
08.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
Center Court Pizza and Brew Meridiana
Center Court Pizza & Brew
06.2022 - Current
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Took and processed over customer orders.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Used cash register to perform [Number] cash, credit and debit transactions per day.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Observed customer purchases in line and differentiated between standard portions.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Backed up servers by setting up trays and completing some food deliveries.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
Urban Air
Urban Air
06.2023 - 08.2023
- Managed project timelines, filing documents properly and on time.
- Oversaw architectural plan creation and dealt with issues regarding zoning and development.
- Developed presentations to demonstrate planning initiatives and research.
- Updated and corrected building plans, blueprints and drawing using [Software].
- Made sure kids were kept safe the entire tim they were there.
Education
No Degree - Cosmetology
Manvel High School
Manvel, TX05.2024
Skills
- Machinery Operation
- Shop Cleaning and Maintenance
- Complex Problem-Solving
- Cash Register Operations
- Business Operations
- Warm and Friendly
- Menu Memorization
- Dining Room Monitoring
- Cash Handling
- Taking Reservations
Timeline
Jimmy Changas
Gringo's
08.2023 - Current
Urban Air
Urban Air
06.2023 - 08.2023
Center Court Pizza and Brew Meridiana
Center Court Pizza & Brew
06.2022 - Current
No Degree - Cosmetology
Manvel High School
Similar Profiles
Gabriella Marcelina PantojaGabriella Marcelina Pantoja
Server at Gringo's Mexican KitchenServer at Gringo's Mexican Kitchen
Kristena WattersKristena Watters
Server Shift-lead Trainer at Gringo's Mexican KitchenServer Shift-lead Trainer at Gringo's Mexican Kitchen
Kaitlyn BensonKaitlyn Benson
Hostess/Table Busser at Gringo's Mexican RestaurantHostess/Table Busser at Gringo's Mexican Restaurant
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Juwan DanielJuwan Daniel
Cook/Grill Staff at Dairy QueenCook/Grill Staff at Dairy Queen