Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Bartlett

Sanford,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete work.



Overview

5
5
years of professional experience
1
1
Certification

Work History

Teacher Lead

Kiddie Academy
07.2023 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.

Front Desk Agent

Radisson Resort
06.2022 - 07.2023


  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained clean and organized front desk areas to uphold polished company image.

Crew Member

McDonald's Restaurant
06.2020 - 06.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Crew Member

Dairy Queen Brazier
06.2019 - 05.2020
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High School Diploma -

Viera High School
Melbourne, FL
05.2022

Skills

  • Problem Solving
  • Active Listening
  • Multitasking
  • Positive Attitude
  • Telephone Etiquette
  • Cash Handling
  • Time Management
  • Safety Awareness
  • Adaptability and flexibility
  • Organizational skills
  • Foodservice
  • Cleanliness and Sanitation
  • Customer service excellence
  • Order Taking
  • Team Player
  • Cash Register Operation
  • Attention to Detail
  • Reliability and Punctuality
  • Honest and Dependable
  • Data Entry
  • Detail Oriented
  • Computer Skills
  • Classroom Organization
  • Conflict Resolution Techniques
  • Relationship Building
  • Parent-Teacher Communication

Certification

Servsafe Certified

Timeline

Teacher Lead

Kiddie Academy
07.2023 - Current

Front Desk Agent

Radisson Resort
06.2022 - 07.2023

Crew Member

McDonald's Restaurant
06.2020 - 06.2022

Crew Member

Dairy Queen Brazier
06.2019 - 05.2020

High School Diploma -

Viera High School

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Hailey Bartlett