Hailey BeBeau, BA
Human Services Professional
Glidden,Wisconsin
Summary
Compassionate Human Services Professional offering over four years of experience in direct service, supervision of providers in a mental health setting, and behavioral health case management. Driven to provide goal-oriented, strength-based service planning and advocacy for clients. Dedicated to work within agency policies and goals while promoting growth as a collaborative, passionate team member.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Behavioral Health Case Manager
Bayfield County Department Of Human Services
2023.05 - Current
- Facilitates intake, case planning, case management, and crisis intervention to caseload of 15-20 clients in need of mental health, alcohol, and drug coordination services.
- Works to engage individuals and natural supports in the service program with the long-term goal of independent access to needed supports.
- Relates to and respects clients of varied ethnic and cultural backgrounds, ages, and economic circumstances within short-term and long-term case contacts.
- Coordinates resources necessary to support client independence in community settings including: psychiatric and mental health services, symptom and medication monitoring, employment, education, housing, medical, financial, and social supports.
- Assures continuity and appropriateness of services through communication and collaboration with clients, families, and other team members in schools, corrections, law enforcement, mental health and substance use treatment, medical, tribal, CLTS, CSP, CCS, and other community resources.
- Manages court process for mental health and alcohol/drug related emergency detentions by preparing court-related documents, developing recommendations for corporation counsel, representing DHS during court hearings, and providing testimony as needed.
- Monitors compliance with court-ordered settlements, court-ordered commitments, and assists families with filing three-party petitions.
- Performs Family Services Access duties, as well as evening and weekend on-call services for Juvenile Court Intake, custody decisions, and referrals on rotation basis.
Mentoring Coordinator
Trinity Equestrian Center
2021.01 - 2023.03
- Communicated and collaborated with clients age 5 to 22, their CCS, CLTS, or CSP service teams, and families to help understand and target personal, social, and behavioral challenges.
- Utilized program referrals and assessments to evaluate client and family strengths/barriers, while independently determining program eligibility and necessary accommodations.
- Attended to diverse client backgrounds and identities in matching of clients with providers and in ongoing service provision.
- Assured continuity and appropriateness of services for approximately 30-40 clients through direct supervision of approximately 20-30 service providers.
- Developed, implemented, and monitored individualized client treatment goals and safety planning to determine successful case-planning decisions, timing of service transitions, and program completion for clients.
- Completed case-related documents including case notes, general correspondence, documentation of safety concerns, and maintained legal documents to ensure program compliance with informed consent laws and HIPAA.
Direct Service Provider (Youth Mentor)
Trinity Equestrian Center
2020.01 - 2021.08
- Supported three clients in long-term mentoring setting with varying diagnoses, trauma histories, backgrounds, and identities.
- Created and led summer programs for 10+ clients and direct service providers, while simultaneously providing support to providers and encouraging client participation.
- Developed rapport to create safe and appropriate service environments for both clients and caregivers.
- Navigated behavioral challenges, developmental barriers, and sensory needs from trauma-informed perspectives to ensure client safety and successful interactions with their community.
- Provided crisis-intervention services, ongoing safety planning, and variety of accommodations for clients.
- Coordinated continuity and appropriateness of services with other Trinity staff and client CCS, CLTS, or CSP service teams on consistent basis via case notes, team meetings, and email correspondence.
Campus Ambassador/Tour and Communication Intern
University Of Wisconsin - Eau Claire
2018.05 - 2020.12
- Promoted mission, vision, and culture of UWEC to prospective students and families via positive and informed communication.
- Facilitated approximately 100 high-quality campus tours to prospective students, families, UW-Eau Claire Alumni, and UW-Eau Claire Job Candidates.
- Collaborated with student and faculty teams to develop meaningful strategies for student outreach.
Front Desk Employee/Student Manager
University Of Wisconsin - Eau Claire
2017.09 - 2020.12
- Trained new employees on correct facility procedures, compliance requirements, and performance strategies.
- Coordinated permanent weekday and rotating weekend staff schedules for 30 student employees and resolved emergency shift coverage efficiently.
- Maintained positive communication and relationships with gym members, student employees, facility coordinators, and other recreation staff to ensure quality recreation experience.
- Greeted members and customers upon arrival, offered assistance, and answered questions to build retention.
Family Nanny
Local Family Homes
2017.09 - 2020.12
- Built positive and nurturing environments to support four children's social, behavioral, emotional, and intellectual growth.
- Organized age appropriate activities to enhance distress tolerance and positive coping skills.
- Developed strong relationships with children and parents through effective communication and reliable service structure.
Education
Bachelor of Arts - Psychology
University of Wisconsin - Eau Claire
Eau Claire, WI 2017.09 - 2020.12
Skills
Client Advocacy
Written and Verbal Communication
Relationship Building
Leadership
Team Collaboration
Relevant Experience
Instructional Assistant, Social Work (2020-09 - 2020-12)
- Assisted in lesson development and organizational components of Child Welfare course.
- Advised professor on syllabus content of highest benefit from student perspective.
- Communicated effectively with students enrolled regarding questions/concerns about class content and structure.
- Moderated and provided input on student discussions in both online and in-person formats.
Research Assistant, Psychology (2019-01 - 2020-12)
- Investigated areas of research interest such as helicopter parenting and hindsight bias in the context of suicide by conducting literature reviews and creating research questionnaires to successfully explore research questions.
- Collected data via surveys utilizing online tools as well as in-person surveys of UWEC students from various academic disciplines.
- Predicted, analyzed, and interpreted quantitative and qualitative results while identifying past and present limitations within research study.
- Collaborated with research mentors and other research assistants to create research questions, evaluate research projects, and engage in academic discussion.
Accomplishments
- First Author of Hindsight Bias in the Context of Suicide (2020)
- Research Presenter at Celebration of Excellence in Research and Creative Activity Conference (2019, 2020)
- Second Author of The Effects of Helicopter Parenting on College Adjustment and Achievement (2019)
Community Involvement
Youth Ministry Volunteer (2019-09- 2023-05)
- Provided developmentally appropriate care and play opportunities for approximately 10 children - ages 4 and under - while their parents attended church services.
- Supported appropriate social and behavioral involvement for approximately 10 adolescents, within group of 100+ children of varying ages, in high school student ministry.
Dove Healthcare Volunteer (2017-09 - 2018-05)
- Engaged residents weekly to facilitate interpersonal connection and activities of residents' choices.
- Provided consistent visits to improve social relationships for residents.
Timeline
Behavioral Health Case Manager
Bayfield County Department Of Human Services
2023.05 - Current
Mentoring Coordinator
Trinity Equestrian Center
2021.01 - 2023.03
Direct Service Provider (Youth Mentor)
Trinity Equestrian Center
2020.01 - 2021.08
Campus Ambassador/Tour and Communication Intern
University Of Wisconsin - Eau Claire
2018.05 - 2020.12
Front Desk Employee/Student Manager
University Of Wisconsin - Eau Claire
2017.09 - 2020.12
Family Nanny
Local Family Homes
2017.09 - 2020.12
Bachelor of Arts - Psychology
University of Wisconsin - Eau Claire
2017.09 - 2020.12
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