Hailey Birdsall
West Palm Beach
Summary
Someone with a huge personality, who loves to engage in conversations with people and helping. Really big on being social and communicative. As well as multitasking. I have tons of experience in the customer service industry and have been put under lots of different situations and scenarios.
Overview
10
10
years of professional experience
Work History
Cafe Server
The Seagate Country Club
Florida City, FL
01.2023 - 01.2024
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu updates and ensured accurate food presentation standards.
- Trained new staff on service protocols and efficient workflow practices.
- Collaborated with kitchen staff to enhance order accuracy and timing.
Restaurant Hostess
Okeechobee Streak House
Florida City, FL
01.2024 - 01.2025
- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with servers and kitchen staff to improve service efficiency.
- Assisted in training new hostesses on operational procedures and customer service standards.
Marketing Media Manager
Richard Equine Media
Florida City, FL
01.2020 - Current
- Developed comprehensive media strategies to enhance brand visibility and engagement.
- Managed cross-channel campaigns, ensuring consistent messaging across platforms.
- Analyzed market trends and consumer behavior to inform strategic decisions.
- Oversaw content creation and distribution, optimizing for target audience reach.
Sales Manager's Assistant
Birdsall Marine Design
Florida City, FL
01.2018 - Current
- Coordinated sales presentations and materials for client meetings, enhancing team communication and effectiveness.
- Assisted in developing sales strategies, contributing to increased market penetration and customer engagement.
- Managed CRM system updates, ensuring accurate tracking of client interactions and sales forecasts.
- Supported senior management in analyzing market trends, providing data-driven insights for strategic planning.
Sales Associate
Barn and Beyond
Florida City, FL
01.2016 - 01.2018
- Engaged customers to understand needs and recommend appropriate products.
- Developed product displays to enhance store aesthetics and drive sales.
- Collaborated with team members to ensure timely restocking of merchandise.
- Provided training and mentorship to new sales associates on best practices.
Education
High School Diploma -
Suncoast
Riviera Beach, FLBachelor - Business
FAU
Boca Raton, FL05-2026
Skills
- Time Management
- Very social
- Tons of experience working in the service industry
- Good with engagement
- Problem solving
Languages
Spanish
Limited Working
Timeline
Restaurant Hostess
Okeechobee Streak House
01.2024 - 01.2025
Cafe Server
The Seagate Country Club
01.2023 - 01.2024
Marketing Media Manager
Richard Equine Media
01.2020 - Current
Sales Manager's Assistant
Birdsall Marine Design
01.2018 - Current
Sales Associate
Barn and Beyond
01.2016 - 01.2018
High School Diploma -
Suncoast
Bachelor - Business
FAU