Hailey Bishop
Eugene
Summary
I am a newly certified CNA with Basic Life Support (BLS) training and a B.S. in Psychology. I bring hands on experience providing compassionate, person-centered care; previously working as a Registered Behavioral Technician supporting clients ages 3–25, following individualized care and behavior plans while collecting session data. I am a quick learner, skilled in communication, crisis de-escalation, and assisting with activities of daily living. I am seeking a CNA role to expand clinical experience and pursue further nursing education toward becoming a Registered Nurse.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
CUSP LLC
Torrance, CA
09.2024 - 07.2025
- Engaged clients in therapeutic activities that promoted skill acquisition and social interaction.
- Maintained accurate documentation of client sessions, ensuring compliance with organizational standards.
- Collaborated with the client's care teams to ensure consistent application of behavioral interventions.
- Fostered positive relationships with clients to build trust and encourage participation in therapy sessions.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients.
Brand Ambassador
American Eagle Outfitters
Yuma, AZ/Torrance, CA
02.2022 - 07.2024
- Collaborated with sales team to drive promotional events, increasing foot traffic and sales conversions.
- Assisted in training new staff on customer engagement techniques and brand values for consistent service delivery.
- Fostered relationships with customers, encouraging loyalty through personalized service and follow-up communications.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Engaged customers through product knowledge and brand storytelling, enhancing overall shopping experience.
Education
Bachelor of Science - Psychology
Northern Arizona University
Flagstaff, AZ05-2023
Skills
- Basic Life Support
- Person-Centered Care
- Collaboration with professionals
- Behavior intervention plans
- Functional behavior assessment
- Relationship building
- Data collection and analysis
- HIPAA requirements
- Critical thinking
- Crisis management
Certification
- Certified Nursing Assistant, Oregon State Board of Nursing - 04/2026-04/2028
- Basic Life Support, American Heart Association - 02/2026-02/2028
Timeline
Registered Behavior Technician
CUSP LLC
09.2024 - 07.2025
Brand Ambassador
American Eagle Outfitters
02.2022 - 07.2024
Bachelor of Science - Psychology
Northern Arizona University