Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Boldt

Cypress,TX

Summary

A proven leader and dedicated team player with extensive experience in fostering teamwork and collaboration, notably throughout work experience. Skilled in customer service and problem-solving, excellent in creating positive environments and achieving high satisfaction levels. Background in rigorous training and operational efficiency drives exceptional results in fast-paced settings.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Cadet

United States Army Reserve Officer Training Corps
2022.08 - 2023.12
  • Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
  • Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
  • Upheld the highest standards of professionalism and integrity, serving as a positive role model for over 300 cadets to emulate in their careers.
  • Conducted physical training to keep fit and perform job duties productively.
  • Assisted in planning and execution of successful field training exercises for enhanced practical experience.

Server Shift Leader

Cracker Barrel Country Store
2020.07 - 2022.04
  • Cultivated warm relationships with regular customers.
  • Promoted positive work environments, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service teams, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.

Sales Associate

BootBarn
2023.08 - 2024.06
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Bachelor of Arts - Communications

Texas A&M University
College Station, TX
2022.08 - 2025.05

Associate of Arts - Communications

Lone Star College
Houston, TX
12.2024

GED -

Cy-fair Highschool
Cypress, TX
05.2022

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Organizational Leadership
  • Risk Assessments
  • Conflict Management

Certification

  • Certification in Leadership, Texas A&M Corps of Cadets - 2022-2025

Timeline

Sales Associate

BootBarn
2023.08 - 2024.06

Cadet

United States Army Reserve Officer Training Corps
2022.08 - 2023.12

Bachelor of Arts - Communications

Texas A&M University
2022.08 - 2025.05

Server Shift Leader

Cracker Barrel Country Store
2020.07 - 2022.04

Associate of Arts - Communications

Lone Star College

GED -

Cy-fair Highschool
  • Certification in Leadership, Texas A&M Corps of Cadets - 2022-2025
Hailey Boldt