Hailey Boldt
Cypress,TX
Summary
A proven leader and dedicated team player with extensive experience in fostering teamwork and collaboration, notably throughout work experience. Skilled in customer service and problem-solving, excellent in creating positive environments and achieving high satisfaction levels. Background in rigorous training and operational efficiency drives exceptional results in fast-paced settings.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Cadet
United States Army Reserve Officer Training Corps
08.2022 - 12.2023
- Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
- Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
- Upheld the highest standards of professionalism and integrity, serving as a positive role model for over 300 cadets to emulate in their careers.
- Conducted physical training to keep fit and perform job duties productively.
- Assisted in planning and execution of successful field training exercises for enhanced practical experience.
Server Shift Leader
Cracker Barrel Country Store
07.2020 - 04.2022
- Cultivated warm relationships with regular customers.
- Promoted positive work environments, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service teams, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Sales Associate
BootBarn
08.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - Communications
Texas A&M University
College Station, TX 08.2022 - 05.2025
Associate of Arts - Communications
Lone Star College
Houston, TX12.2024
GED -
Cy-fair Highschool
Cypress, TX05.2022
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Organizational Leadership
- Risk Assessments
- Conflict Management
Certification
- Certification in Leadership, Texas A&M Corps of Cadets - 2022-2025
Timeline
Sales Associate
BootBarn
08.2023 - 06.2024
Cadet
United States Army Reserve Officer Training Corps
08.2022 - 12.2023
Bachelor of Arts - Communications
Texas A&M University
08.2022 - 05.2025
Server Shift Leader
Cracker Barrel Country Store
07.2020 - 04.2022
Associate of Arts - Communications
Lone Star College
GED -
Cy-fair Highschool
- Certification in Leadership, Texas A&M Corps of Cadets - 2022-2025
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