Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Hailey Callahan

Colfax,CA

Summary

I am an experienced Shift Lead with a background in team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills, the ability to multitask, and adapt quickly to changing situations. In my previous roles, I've focused on building strong, collaborative teams, improving processes to boost efficiency, and ensuring that high standards of service are always met.

Overview

7
7
years of professional experience

Work History

Shift Lead

Mountain Mikes Pizza
Grass Valley, CA
09.2023 - 06.2025
  • Handled cash register transactions accurately while providing excellent customer service.
  • Trained new employees on company policies, procedures, and job duties.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Maintained the store's appearance by cleaning, stocking shelves.
  • Completed numerous opening and closing duties.

Children's Party Host

BusyKids Play Town and Coffee Shop
Folsom, CA
01.2022 - 07.2023
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Answered customers' questions about hours, seating, current wait time, and other information.
  • Facilitated engaging activities and games to entertain guests of all ages.
  • Collected feedback from guests regarding their experience at the hosted event.

Commercial and Residential Cleaner

Sydonia Munoz
San Francisco, CA
10.2018 - 12.2020
  • Cleaned and sanitized restrooms, showers and bathtubs, countertops, floors and mirrors.
  • Inspected areas after cleaning to ensure all dirt has been removed.
  • Responded promptly to customer requests regarding housekeeping needs.
  • Laundered bedding items such as sheets, blankets and pillowcases.
  • Sanitized kitchen areas including sinks, countertops and appliances.
  • Replenished supply of hand soap, paper towels, and other consumables.

Education

High School Diploma -

Nevada Union High School
Grass Valley, CA
01-2024

Center High School
Antelope, CA

Skills

  • Ensured Cleanliness
  • Cash handling
  • Inventory management
  • Team leadership
  • Employee training
  • Customer service
  • Event planning

Languages

English
Full Professional
Spanish
Elementary

Affiliations

I’m a college student working toward my nursing degree, passionate about balancing my love for the outdoors with creativity and connection. I enjoy making sweet treats that bring people together, sketching in my free time, and finding comfort in cozy moments. Whether I’m working with others or working on my studies, I strive to create positive, welcoming environments. My diverse interests and dedication to helping others fuel my personal and professional growth, and I’m always eager to learn and make a meaningful impact wherever I go.

Accomplishments

Volunteer Work

Serve Safe Certification

Library Assistant

Garden Club Manager

Timeline

Shift Lead

Mountain Mikes Pizza
09.2023 - 06.2025

Children's Party Host

BusyKids Play Town and Coffee Shop
01.2022 - 07.2023

Commercial and Residential Cleaner

Sydonia Munoz
10.2018 - 12.2020

High School Diploma -

Nevada Union High School

Center High School