Hailey Clampitt
Matthews,NC
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
5
5
years of professional experience
Work History
Donor Relations and Administrative Assistant
Carolina Waterfowl Rescue
Indian Trail, USA
04.2024 - Current
- Financial Management: Ran financial reports each month to report back to the administration team. Monitored the financial health of the organization and tracked donations received weekly. Managed organizational transactions to report back to the Executive Director. Created a weekly budget for necessary expenditures, and maintained a supply of items to ensure smooth operations. Also, I created a money management system for the cash registers, as well as maintained the accuracy of daily counts.
- Team Management: Maintained the organization’s Indeed profile and vetted candidates for job opportunities. Conducted interviews with chosen candidates, and provided notes on each interview to offer advice for hiring to the Executive Director. Managed new employee onboarding, and conducted the signing and negotiating of new employees. Worked with existing employees to create schedules for each segment of the organization. Typed reports for disciplinary meetings conducted with the executive director. Maintained a messaging system for employees, and facilitated efficient communication between all sections of the organization. Facilitated concerns between staff and the Executive Director. I filled in for other job positions when help was needed.
- Project Management: Led the administrative team during the merge to the new donor management system. Scheduled and conducted meetings with donor management representatives, and set goals for each team member. Maintained a detailed spreadsheet on each interaction with donors, as well as the status of donors. Co-ran a monthly auction for the organization. Assisted in organizing and posting items to the auction. Maintained a detailed spreadsheet on each transaction. Shipped transactions to auction winners, and maintained open communication with each auction member. Organized public events for the organization. Including the inventory of merchandise to be sold, the prices of each product, and the payment systems. Lead teams for events and assisted in the setup, as well as the deconstruction of tables for each event. Co-created official documents to be sent to donors, such as postcards giving updates on the rescue, the end-of-the-fiscal-year report, and a plea. Pulled data from donor management to create mailing lists for each official document. Supervised the presentation, mailing, and communication of these projects.
- Donor Management: created a phone hotline for donors only to be able to communicate with me, created meaningful relationships with donors, and tracked that in our donor management system. Provided customer service by answering questions, handling complaints, and resolving donor concerns. Walked donors through a new donor management system. Updated donors on specific donation requests. Maintained the email directly for donations.
- Administrative Assistant: Created schedules and meetings for the Executive Director and sat in on meetings to take notes. I attended fundraising events to represent the Executive Director. I spoke directly with the press to facilitate interviews. Assisted the Executive Director in planning appreciation events for staff, and fundraising events for donors. Maintained documents for the organization, including financial reports, updated permits, and purchases.
Assistant Manager
Build a Bear Workshop
Charlotte, USA
09.2021 - 11.2023
- Created a safe and accommodating environment for all guests, and staff
- Organized sales statistics, and goals each day through the POS system
- Created sales goals for staff each day, and led meetings on where to improve and encouraged an increase in sales
- Ordered stock for the store, as well as the distribution of products
- Created layout for optimized sale of products based on company standards
- Counted cash deposits, as well as handled money transactions with the bank and maintained consistent numbers compared to the system numbers
- Maintained technology of the store, and troubleshooted with issues
Data Entry/Receptionist
Quality Tax Accounting
Clemmons, USA
05.2020 - 08.2023
- Worked primarily in entering data for both payroll and tax documents
- Learned how to reconcile the numbers to make sure all information was accurate for the CPA
- Organized client documents in office, to create efficiency for CPA
- Used professional phone etiquette to speak with clients, rather they were new prospective clients, or they had questions about the service
- Worked as a receptionist for the CPA, creating appointments, and making sure clients received their files, as well as took payment
Education
Bachelors - History
University of North Carolina at Charlotte
Charlotte, NC12.2023
High School Diploma - STEM program
Davie County High School
Mocksville, NC06-2019
Skills
- Research
- Reception oversight
- Bookkeeping
- Meeting planning
- Scheduling
- Memo preparation
- Developing Formal Written Communications
- Professional Phone Communication
References
- Anantika Khindaria
Director of Marketing, Carolina Waterfowl Rescue
704-497-3700
akhindaria@cwrescue.org
Fellow administrator at Carolina Waterfowl Rescue.
- Leisha Widener, Manager at Quality Tax Accounting
336-971-5183
Manager during time at Quality Tax Accounting.
Timeline
Donor Relations and Administrative Assistant
Carolina Waterfowl Rescue
04.2024 - Current
Assistant Manager
Build a Bear Workshop
09.2021 - 11.2023
Data Entry/Receptionist
Quality Tax Accounting
05.2020 - 08.2023
Bachelors - History
University of North Carolina at Charlotte
High School Diploma - STEM program
Davie County High School
Similar Profiles
Loretta WoodsLoretta Woods
Marriage and Family Therapist Intern at Western Carolina Rescue MinistriesMarriage and Family Therapist Intern at Western Carolina Rescue Ministries
Konlon KilroyKonlon Kilroy
Staffer/ Guide at Wounded Veterans Waterfowl ClubStaffer/ Guide at Wounded Veterans Waterfowl Club
Matt BrowderMatt Browder
Board Member at Washington Waterfowl AssociationBoard Member at Washington Waterfowl Association