Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hailey Cody

Irving,TX

Summary

Hard worker experienced in childcare, problem-solving, customer service, and time management. Organized and dedicated team player with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Aiming to leverage my abilities to successfully fill this role.

Overview

5
5
years of professional experience

Work History

Long-Term Guest Teacher

Kokua Education
10.2023 - Current
  • Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Filled in for ill, vacationing or serving classroom teachers faced with jury duty or other demands.
  • Promoted positive learning environment in classrooms for students in grades Pre-K to 12th.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

PARKING ATTENDANT

SP Plus
11.2022 - Current
  • Managed informational kiosks and displays of event signs and posters
  • Followed all safety protocols while handling money
  • Controlled traffic at entrances and exits by helping guests locate vehicles
  • Escorted customers to vehicles for safety purposes
  • Provided customer assistance and information, such as giving directions and handling wheelchairs
  • Directed motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.

SPED PARAPROFESSIONAL

Irving ISD
10.2022 - 04.2023
  • Worked one-on-one with students to reinforce learning of materials
  • Devised special strategies for reinforcing material or skills based upon understanding of individual students and needs
  • Developed and maintained positive relationships with students, promoting positive attitude toward learning.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Provided one-on-one assistance for students with various disabilities, fostering inclusive learning environment.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported implementation of differentiated instruction strategies, enabling all students to access grade-level curriculum effectively.
  • Assisted in planning engaging educational activities, increasing student motivation and participation during lessons.

EVENT STAFF MEMBER

Gaylord Resort
11.2019 - 01.2023
  • Helped maintain special event warehouse and inventory
  • Resolved any issues that arose during events in timely and professional manner
  • Assisted with set-up and clean-up of event equipment
  • Maintained high level of energy to engage with crowd
  • Navigated and performed throughout large crowds
  • Played fun and engaging games with guests to give out prizes
  • Managed long lines of guests, facilitating event registration
  • Developed relationships with guests to maximize satisfaction.

AFTER-SCHOOL PROGRAM LEADER

Boys & Girls Clubs of America
01.2021 - 08.2022
  • I pick students up from school in a 15 passenger bus and I have different activities planned for them throughout the week as far as STEM and Healthy Habits
  • My kids' age ranges from 6-16 years old and I work with all ages! I do have experience in children with disabilities as well (Autism and Down Syndrome)
  • Counseled and provided guidance to students regarding personal, academic, vocational, or behavioral issues
  • Planned and developed instructional methods and content for educational, vocational, or student activity programs
  • Recommended personnel actions related to programs and services.

ASSISTANT TEACHER

Bright Horizons Family Solutions
01.2022 - 05.2022
  • Assisted students with general homework and class assignments
  • Checked on student behavior in the classroom and during lunch periods
  • Communicated student progress and concerns to teacher
  • Demonstrated patience, compassion, and empathy in various situations
  • Directed students entering and exiting school buses to prevent injuries and accidents.

PROGRAM SPECIALIST

Elite Learning
09.2021 - 01.2022
  • It is an after care program at the school site
  • As a program specialist, we have certain activities every day for the kids
  • There's a set schedule of Snack time, Homework time, playground privileges, and also arts and crafts (kinder~8th grade).

NIGHT AUDITOR/FRONT DESK AGENT

Courtyard by Marriott
03.2021 - 01.2022
  • Audited daily guest ledger of hotel to verify and balance entries
  • Posted room charges and room taxes to guest accounts for payment
  • Investigated and resolved customer complaints and inquiries in timely manner
  • Collaborated with maintenance and housekeeping to attend to various customer complaints and concerns
  • Tracked room revenue and occupancy percentages to document operating statistics
  • Verified and swiped credit cards for authorization using electronic acceptance methods
  • Reviewed accounts and charges with guests during check out process
  • Arranged tours, taxis, and restaurant reservations for customers
  • Answered inquiries pertaining to hotel services, guest registration and travel directions, and made recommendations regarding shopping, dining, and entertainment
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers, manually, or by using computers
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.

ASSISTANT MANAGER

Famous Footwear
04.2019 - 03.2021
  • As an assistant manager, it is my job to give customers a place to comfortably shop and feel welcomed enough to ask for help with their needs
  • I also am required to train and assist any new employees to the team and help them be the best worker they can be
  • Opened and closed store
  • Served as Assistant Manager for a year
  • Counseled, mentored, and disciplined staff
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Monitored sales performance to identify potential areas for improvement
  • Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools
  • Tracked store inventories and replenished products according to demand
  • Addressed and resolved client or customer inquiries to foster superior standards of service.

Education

No Degree - Psychology

Prairie View A & M University
Prairie View, TX

General Studies

North Lake College
Irving, TX

High School Diploma -

Cedar Hill High School
Cedar Hill, TX
05.2017

Skills

  • Autism experience (Less than 2 years)
  • Cleaning Experience
  • Cash Handling
  • Assistant Manager Experience
  • Retail Management
  • Store Management Experience
  • Commercial Cleaning
  • Organizational Skills
  • Retail Sales
  • Inventory Control
  • Childcare (4 years)
  • Customer service
  • Computer skills
  • Developmental Disabilities Experience
  • Data collection
  • Certifications and Licenses
  • Hospitality certifications
  • CPR/First Aide
  • Classroom Organization
  • Collaborative learning
  • Staff Management
  • Goals and performance

References

  • VICTORIA FEW, Assistant Manager, Courtyard By Marriott - Supervisor, (817) 368-2061, Vfew@chasehospitality.com
  • MARITZA MCGEE, General Manager, Courtyard By Marriott - General Manager, cy.daliv@chasehospitality.com

Timeline

Long-Term Guest Teacher

Kokua Education
10.2023 - Current

PARKING ATTENDANT

SP Plus
11.2022 - Current

SPED PARAPROFESSIONAL

Irving ISD
10.2022 - 04.2023

ASSISTANT TEACHER

Bright Horizons Family Solutions
01.2022 - 05.2022

PROGRAM SPECIALIST

Elite Learning
09.2021 - 01.2022

NIGHT AUDITOR/FRONT DESK AGENT

Courtyard by Marriott
03.2021 - 01.2022

AFTER-SCHOOL PROGRAM LEADER

Boys & Girls Clubs of America
01.2021 - 08.2022

EVENT STAFF MEMBER

Gaylord Resort
11.2019 - 01.2023

ASSISTANT MANAGER

Famous Footwear
04.2019 - 03.2021

No Degree - Psychology

Prairie View A & M University

General Studies

North Lake College

High School Diploma -

Cedar Hill High School

Similar Profiles

CREATE PROFILE
Hailey Cody