Hailey Combs

Wilmington,NC

Summary

Dedicated and diligent professional committed to delivering optimal results for a company. Strong background in customer service. Eager to apply expertise and knowledge to this role. Possess a determined mindset and genuine enthusiasm for learning new skills, consistently achieving the highest level of performance and outcomes.

Overview

years of professional experience

Certification

Work History

Assistant General Manager

Taco Bell

Wilmington, NC

05.2021 - Current

On a day-to-day basis I ensure customer satisfaction as well as Employee happiness
I also oversee business operations when my General Manager Is away.

Crew/Shift Leader

Dunkin

Surf City, NC

06.2022 - 04.2023

Education

A.A -

Cape Fear Community College

Wilmington, NC

12.2024

Skills

Leadership: Led and supervised shifts
Customer Service: Offering a safe and friendly environment for customers to stay happy and keep returning
Management: Controlled employee work ethic and created an enjoyable work environment
Creativity: Generated many ideas to solve everyday work problems

Time management: Managed employees, and maintained productivity for work
Teamwork: Worked with coworkers and fellow managers to ensure a smooth running shift
Problem solving: Offering solutions to everyday problems including determining alternatives and addressing the problem
Complaint Resolution: Solving customer complaints and working to resolve issues

References

Chris Shiley, Hampstead, NC, General Manager, 814-516-2166
Rachel Sweetman, Wilmington, NC, General Manager, 910-231-9918
Serenity Vinson, Wilmington, NC, Assistant Manager, 910-231-5131
Tim Murray, Surf City, NC, General manager, 252-458-6447