Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Cooper

Plantation, FL 33317,FL

Summary

An organized and proactive individual with a positive demeanor. Background in community service through Saint Thomas Aquinas High School and British Swim School. Proficient in enhancing customer satisfaction, training teams, problem-solving, and ensuring adherence to regulations.

Overview

3
3
years of professional experience

Work History

School Merchandise Volunteer

Saint Thomas Aquinas High School
10.2024 - 05.2025

• Ensured efficient handling of item payments.

• Managed pricing adjustments and inventory replenishment.

• Executed post-shift cleaning to uphold a neat environment.

Concession Stand Volunteer

Saint Thomas AquinasHigh School
01.2022 - 10.2024

•Managed inventory levels, restocking supplies to maintain product availability.

  • Assisted in training new volunteers on food safety and service standards.
  • Implemented streamlined processes for order taking and payment handling.
  • Enhanced customer experience by providing prompt service and addressing inquiries.

Certified Head Lifeguard

British Swim School
01.2023 - 08.2024
  • Monitored pool activities to ensure safety and compliance with health regulations.
  • Provided first aid and emergency response during aquatic incidents.
  • Trained new lifeguards on safety protocols and effective rescue techniques.
  • Conducted routine inspections of pool facilities and equipment for operational efficiency.
  • Ensured proper maintenance of pool chemicals levels by performing regular tests; this resulted in an ideal swimming condition.

Head Swim Instructor

British Swim School
01.2023 - 08.2024
  • Developed and implemented swim curricula tailored to diverse age groups and skill levels.
  • Conducted assessments of student progress to ensure effective learning outcomes.
  • Collaborated with parents to discuss students' development and address concerns.
  • Informed and educated the community about the benefits of swimming through various workshops, seminars, and events, leading to greater interest in aquatic activities.
  • Developed strong relationships with parents, ensuring clear communication regarding progress and expectations.

Front Desk Receptionist

British Swim School
04.2024 - 05.2024
  • Managed front desk operations, ensuring smooth check-in and check-out processes for all clients.
  • Answered phone calls and responded to inquiries regarding swim programs and schedules.
  • Scheduled appointments, coordinating with instructors to optimize class availability and client preferences.
  • Maintained accurate records of attendance and billing information for swim classes.
  • Assisted in resolving customer complaints, enhancing overall client satisfaction and retention rates.

Boys Basketball Team Manager

Saint Thomas Aquinas High School
03.2022 - 06.2023
  • Coordinated team logistics, including travel arrangements and equipment management.
  • Assisted coaching staff in developing practice schedules.
  • Managed inventory of sports gear and supplies, ensuring optimal readiness.

Education

High School Diploma - Kinesiology

Saint Thomas Aquinas High School
Fort Lauderdale, FL

Skills

Positive attitude

Timeline

School Merchandise Volunteer

Saint Thomas Aquinas High School
10.2024 - 05.2025

Front Desk Receptionist

British Swim School
04.2024 - 05.2024

Certified Head Lifeguard

British Swim School
01.2023 - 08.2024

Head Swim Instructor

British Swim School
01.2023 - 08.2024

Boys Basketball Team Manager

Saint Thomas Aquinas High School
03.2022 - 06.2023

Concession Stand Volunteer

Saint Thomas AquinasHigh School
01.2022 - 10.2024

High School Diploma - Kinesiology

Saint Thomas Aquinas High School
Hailey Cooper