Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Crawford

Pickford

Summary

Dynamic small business owner with a proven track record at Crawfords Cleaning & Services, excelling in customer relations and financial management. Achieved significant cost reductions through strategic negotiations and enhanced customer satisfaction by fostering a high-performing team. Expert in project estimating and dedicated to driving operational excellence and employee engagement.

Housekeeping professional prepared to oversee and improve cleaning operations in hospitality setting. Proven ability to enhance guest satisfaction and streamline housekeeping procedures. Known for strong team collaboration and adapting to evolving needs, with focus on cleanliness standards and effective communication.

Diligent [Desired Position] with solid background in managing housekeeping teams and ensuring highest standards of cleanliness. Expertise includes streamlining housekeeping processes and enhancing team efficiency. Demonstrated leadership in maintaining safe and organized environment while fostering teamwork and attention to detail.

Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.

Experienced with leading housekeeping teams to maintain cleanliness and order. Utilizes strong organizational skills and attention to detail to ensure pristine environment. Track record of effective team management and problem-solving in dynamic settings.

Overview

4
4
years of professional experience

Work History

Owner

Crawfords Cleaning & Services
01.2021 - 01.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

High School Diploma -

Sault Area High School
Sault Ste. Marie
10-2010

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project estimating
  • Strategic planning
  • Marketing
  • Team oversight
  • Financial management
  • Staff hiring
  • Consulting
  • Negotiation
  • Sales leadership
  • Bidding processes
  • Contract management
  • Financial planning
  • Sales management
  • Cost reduction
  • Sales oversight
  • Profit and loss
  • Hiring and staffing
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Effective leader
  • Scheduling
  • Goal setting
  • Inventory control
  • Employee scheduling
  • Delegating work
  • Staff training/development
  • Performance improvement
  • Employee motivation
  • Operations oversight

Timeline

Owner

Crawfords Cleaning & Services
01.2021 - 01.2025

High School Diploma -

Sault Area High School
Hailey Crawford