Hailey Crawford
Lithia
Summary
Dependable cashier with strong skills in customer service, cash management, and inventory control. Proven track record in training new staff and ensuring accurate transactions. Expertise in effectively resolving customer inquiries to enhance satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Retail Sales Associate
ace hardware
Lithia
10.2023 - Current
- Processed customer transactions accurately using cash register and POS system.
- Assisted customers in locating products and sharing product knowledge.
- Greeted customers, addressing questions about products and services.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Trained new cashiers on procedures and customer service standards.
- Managed inventory through restocking and monitoring low stock levels.
- Completed daily recovery tasks to ensure clean and organized areas for productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Balanced the daily tills at end of shift and prepared bank deposits for pick up.
cashier
Winn Dixie Grocery Store
Starke
06.2023 - 08.2023
- Handled cash, credit, and digital payments accurately.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Balanced the daily tills at the end of shift and prepared bank deposits for pick up.
- Maintained clean, organized checkout areas to enhance customer satisfaction.
- Greeted customers and provided excellent customer service.
- Provided friendly service to enhance customer shopping experiences.
- Managed returns and exchanges following store policies and procedures.
- Resolved escalated customer service issues with professionalism and courtesy.
- Collaborated with team members to streamline timely restocking of merchandise.
- Trained and mentored new cashiers on customer service techniques and register use.
Education
High School Diploma -
Florida Virtual School
Starke, FL05-2024
Skills
- Point of sale
- Cash management
- Inventory management
- Customer service
- Retail sales certification
- Multitasking and teamwork
- Dependability and responsibility
- Conflict management
- Customer relations
- Troubleshooting
- Good Telephone Etiquette
Certification
- propane certification
Timeline
Cashier/Retail Sales Associate
ace hardware
10.2023 - Current
cashier
Winn Dixie Grocery Store
06.2023 - 08.2023
High School Diploma -
Florida Virtual School