Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Criss

Montague,CA

Summary

I have worked in customer service for 4+ years and have a wide variety of skills that I’ve learned over the years. I have some experience in Microsoft Excel, and have excelled in the experience of facing multiple tasks at once with full confidence that I take pride in to make sure I put my 100% in to every task that comes my way.

Overview

9
9
years of professional experience

Work History

Stay at Home Wife/Mama

Self
Klamath Falls, OR
01.2023 - Current

Helped manage my husbands farming business, drive heavy machinery, and manage paperwork. In February of 2023 had my baby boy, moved back to California, and been a stay at home mama since!

Barista

Miner Perk
Yreka, CA
04.2018 - 08.2019
  • Greeted customers and took orders on both windows as well as prepared food items.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Trained new employees and demonstrated coffee preparation.
  • Deep Cleaned counters, machines, utensils, floors, and maintained and stocked inventory.

Housekeeper

Tresia’s Tidy Up
Yreka, CA
06.2017 - 04.2018
  • Answered phone calls and booked clients for jobs.
  • Deep cleaned houses, offices, and businesses.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.

Floral Clerk/ Clerk

Raleys
Yreka, CA
06.2015 - 05.2017
  • Prepared potted plants and bouquets based on customer requirements.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.
  • Upsold additional products and services to increase revenue.
  • Cleaned and stocked all 6 bathrooms.
  • Counted the cash in the register at the start and end of every shift.
  • Created front end displays and faced the front of the store.

Education

Cosmetology

College of Cosmetology
Klamath Falls, OR

Penn Foster High School
Scranton, PA
06.2015

Skills

  • Organization and Time Management
  • Flexible and Adaptable
  • Supervision and leadership
  • Attention to Detail
  • Analytical and Critical Thinking
  • Customer Service
  • Multitasking and cash handling experience
  • Fluent Microsoft Excel and Word doc

Timeline

Stay at Home Wife/Mama

Self
01.2023 - Current

Barista

Miner Perk
04.2018 - 08.2019

Housekeeper

Tresia’s Tidy Up
06.2017 - 04.2018

Floral Clerk/ Clerk

Raleys
06.2015 - 05.2017

Cosmetology

College of Cosmetology

Penn Foster High School
Hailey Criss