HAILEY CROCKER
Knightdale,NC
Summary
Quotations Coordinator at Ferguson Enterprises with expertise in cost analysis and inventory management. Proven ability to prepare precise quotations and enhance customer relationships. Recognized for meticulous attention to detail, ensuring compliance with pricing guidelines and improving operational efficiency. Strong communicator dedicated to delivering exceptional service and fostering team collaboration.
Overview
12
12
years of professional experience
Work History
Quotations Coordinator
Ferguson Enterprises
Raleigh, NC
04.2025 - Current
- Prepare accurate and timely quotations based on customer specifications, cost analysis, and company pricing guidelines.
- Coordinate with sales, operations, purchasing, and vendors to gather pricing, lead times, and product availability.
- Review customer requests and technical requirements to ensure correct materials.
Receiving Administrator
Chadwell Supply
Knightdale, NC
04.2023 - 04.2025
- Processed purchase orders for incoming goods in accordance with company policies.
- Resolved any discrepancies between supplier invoices and goods received.
- Trained new employees on proper procedures for receiving materials.
- Coordinated returns of damaged or incorrect items to suppliers.
- Maintained accurate inventory records by recording all receiving transactions.
- Tracked and reported discrepancies between actual items received and purchase orders.
- Followed up on back-ordered items until they were received.
- Maintained a safe working environment according to OSHA standards.
- Received and inspected incoming shipments to verify quantity, quality type, and conformance to specifications.
- Provided excellent customer service when responding to inquiries.
CNC Operator
Advanced Plastiform
Zebulon, NC
10.2021 - 04.2023
- Operate CNC machine to trim custom made plastic parts.
- 100% inspections to ensure that all parts going to customers meet their satisfaction.
- Conduct monthly audits and cycle counts to ensure on hand inventory is correct.
- Followed strict safety, quality, and shop room procedures.
- Identified material issues and machine inconsistencies to prevent defects.
- Reduced scrap and rework through attention to detail.
Supervisor
Sheetz
Raleigh, NC
01.2020 - 10.2021
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Communicated employee, customer and workplace needs to managers.
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
- Inspected work environment for health and safety hazards and reported findings to a manager.
Corrections Officer
Central Prison
Raleigh, NC
07.2019 - 01.2020
- Trained in inmate supervision including but not limited to: safety procedures and security protocol.
- Strong attention to detail with the ability to follow procedures, document incidents, and respond to emergencies.
Customer Service Clerk
Food Lion
Wendell, NC
02.2014 - 01.2018
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Assisted customers with product selection, order entry, and payment processing.
- Assisted with training new employees on the company's procedures for handling customer inquiries.
- Computed sale prices and totaled purchases with POS system or cash register.
- Resolved product or service problems by clarifying customer's complaints and determining cause of problem.
Education
Associate in Arts (A.A.) -
Johnston Community College
Smithfield, NC12.2016
Skills
- Quotation preparation
- Cost analysis
- Inventory management
- Purchase order processing
- Customer relationship management
- Data entry
Locations
- Raleigh, Raleigh, NC
- Knightdale, Knightdale, NC
- Zebulon, Zebulon, NC
- Wendell, Wendell, NC
- Smithfield, Smithfield, NC
Timeline
Quotations Coordinator
Ferguson Enterprises
04.2025 - Current
Receiving Administrator
Chadwell Supply
04.2023 - 04.2025
CNC Operator
Advanced Plastiform
10.2021 - 04.2023
Supervisor
Sheetz
01.2020 - 10.2021
Corrections Officer
Central Prison
07.2019 - 01.2020
Customer Service Clerk
Food Lion
02.2014 - 01.2018
Associate in Arts (A.A.) -
Johnston Community College