Hailey Curtis
Foreston,Minnesota
Summary
Detail-Oriented Accounting Assistant with 5+ years of experience in different accounting roles. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self motivated, with excellent communication and Interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
8
8
years of professional experience
Work History
ACCOUNTING CLERK
Anoka County Government Center
10.2022 - Current
- Prepared financial reports, such as balance sheets, income statements, and bank reconciliations
- Developed and maintained accurate accounts receivable records, including customer invoices and payments
- Managed multiple projects simultaneously while meeting tight deadlines
- Reviewed vendor invoices for accuracy prior to payment processing
- Prepared journal entries in bookkeeping software
- Performed daily bookkeeping tasks such as journal entries, deposits, checks
- Assisted employees, vendors, and clients by answering questions related to accounts, procedures and services
Administrative Assistant
Anoka County
10.2021 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed Accounts Payable weekly check runs.
- Provided clerical support to company employees by copying, faxing, and filing documents.
LICENSED SALES PRODUCER INSURANCE
Allstate Insurance
02.2017 - 10.2021
- Identified opportunities for new business through networking events, cold calling, and referrals
- Analyzed market trends in order to recommend appropriate changes or additions to existing policies
- Developed strong customer service skills by resolving customer inquiries and complaints efficiently and effectively
- Collaborated with other departments within the organization in order to ensure that customers receive timely responses
- Built rapport with customers by actively listening to their concerns while providing knowledgeable advice regarding insurance policies
- Performed administrative duties such as updating databases with customer information and preparing documents for review by underwriters.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card and check transactions to complete customer purchases.
ADMINISTRATIVE ASSISTANT
North Country Ford Luther
01.2016 - 02.2017
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
- Greeted and screened visitors to direct to correct employee or office
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Processed incoming mail and distributed to relevant departments or individuals.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
BUSINESS ADMINISTRATION -
Anoka Ramsey Community College
Coon Rapids, MNINSURANCE LICENSE IN PROPERTY AND CASUALTY -
Kaplan Financial
Minneapolis, MN02.2017
Skills
- Invoice Processing
- Journal Updating
- Microsoft Office, Excel
- Vendor Record Management
- Resident Insurance Producer Property and Casualty
- Payment Processing
- Recordkeeping
- File Maintenance
Timeline
ACCOUNTING CLERK
Anoka County Government Center
10.2022 - Current
Administrative Assistant
Anoka County
10.2021 - 10.2022
LICENSED SALES PRODUCER INSURANCE
Allstate Insurance
02.2017 - 10.2021
ADMINISTRATIVE ASSISTANT
North Country Ford Luther
01.2016 - 02.2017
BUSINESS ADMINISTRATION -
Anoka Ramsey Community College
INSURANCE LICENSE IN PROPERTY AND CASUALTY -
Kaplan Financial
Similar Profiles
Andre O'RourkeAndre O'Rourke
Administrative Assistant at Anoka County Government CenterAdministrative Assistant at Anoka County Government Center
Kelly SandmannKelly Sandmann
Dispatch Supervisor at Anoka County Emergency Communications CenterDispatch Supervisor at Anoka County Emergency Communications Center
Courtney TowneCourtney Towne
Supervisor at Anoka County License CenterSupervisor at Anoka County License Center