Hailey Dominguez
Northridge,CA
Summary
Attending CSUN as a full-time student. Looking for a part-time job that would help me gain experience in customer service and leadership. I want to earn a PhD with my major Psychology which which enables me with great people skills and compassion to others. I am eligible to work no more then 25 hours and please be flexible with my schedule. Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Kid's Foot Locker
Part Time Associate
11.2022 - Current
- Maintained effective schedule balance between rest periods, and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions
- Used positive reinforcement techniques to promote patience
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Folded and arranged merchandise in attractive displays to drive sales.
- Volunteered for extra shifts during holidays and other busy periods
- Closed store various times and prepared nightly bank drop for manager.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Recommended other accessories/clothing for customer's
- Greeted customers and helped with product questions, selections and purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Sales Associate
Prospect Clothing
06.2020 - 06.2022
- Tagged, priced, and displayed clothing for public sales in various conventions and events. Helped with marketing on social media, and was a brand ambassador for the company. Helped sell over $100,000 in clothing.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
No Degree - Psychology
Cal State University of Northridge
Northridge 06.2026
High School Diploma -
Highland High School
Palmdale, CA06.2022
Skills
- Strategy Management
- Developmental Focus
- Coordination and Teamwork
- Professional Relationships
- Group Discipline
- Communication and Cooperation
- Caring and Responsible
- Organization and Attention to Detail
- Locating Merchandise
- Engaging with Diverse Customers
- Item Ticketing and Pricing
- Exceeding Customer Expectations
- Cool Under Pressure
- Able to Lift 30 Pounds
- Customer Service
- Problem Solver
- Great Listener
- Leadership Skills
- Communication Skills
- Typing Speed > 50 WPM
- Computer Proficiency
- Perfectionist
Activities
On my spare time, I enjoy working out, playing video games, hanging out with family and friends as well as meeting new people. I also love reading, painting, listening to music, doing nails, listening to people's or my peers concerns or issues to help them.
Timeline
Kid's Foot Locker
Part Time Associate
11.2022 - Current
Sales Associate
Prospect Clothing
06.2020 - 06.2022
No Degree - Psychology
Cal State University of Northridge
High School Diploma -
Highland High School
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