Hailey Drummond
Grove City
Summary
Enthusiastic individual, experienced in analyzing issues on multiple levels of service and finding effective solutions. I always engage with everyone and hold a pleasant personality with expertise building customer relationships. Outstanding dedication to any job I work at.
Overview
6
6
years of professional experience
Work History
Technician
SkratchHouse LLC
01.2018 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Managed my own accounts at various dealerships after marketing my repair skills.
- I still work at different dealerships here and there, marketing in different cities etc.
Waitress
Noble Root
07.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Bartender
Savannah Quarters Country Club
10.2022 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Time Zone
02.2021 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Ran the bar by myself at times, making sure the open and close duties were taken care of.
- Organized and kept track of inventory
- Trained other bartenders that were highered on.
Education
High School Diploma -
Ecot
Columbus, OH05.2016
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Professional, and able to make long lasting work relationships with a positive environment
References
Country Club: Pam- 912-484-8663
Noble Root: Jake- 978-601-2079
Time Zone: Kesley- 614-597-0794
Skratchhouse: Nathaniel- 614-332-4060
Timeline
Waitress
Noble Root
07.2023 - 04.2024
Bartender
Savannah Quarters Country Club
10.2022 - 10.2023
Bartender
Time Zone
02.2021 - 03.2022
Technician
SkratchHouse LLC
01.2018 - Current
High School Diploma -
Ecot
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