Hailey Eckenboy
Lake Forest,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Teaching Assistant
Montessori At The Park
05.2023 - Current
- Assisted lead teacher in developing and implementing lesson plans for various subjects and age groups
- Communicated effectively with parents and faculty to discuss student progress and address any concerns or issues
- Provide support and oversight in the classroom alongside primary teacher to help ensure safety and quality learning for all students
- Filed, updated and organized records for 100+ students during intake season.
Supervisor
Starbucks
12.2021 - 04.2023
- Managed scheduling, budgeting, and inventory control to ensure smooth operation of the department and meet established performance goals.
- Oversaw daily operations and efficiently managed a team of 15 employees during assigned shifts
- Coordinate daily operations in a fast-paced retail environment and optimize workflows to improve the efficiency of frontline sales, lowering Drive-Thru times, and increase customer satisfaction, [resulting in a 88% average for positive customer surveys]
- Answered calls, documented incidents and scheduled urgent service requests to maintain peak store performance.
Administrative Assistant
Discount Tire
06.2019 - 11.2021
- Answered phone calls and emails in a professional and courteous manner, providing information and directing inquiries to the appropriate personnel
- Organized and maintained office files, records, and confidential documents with meticulous attention to detail
- Demonstrated strong communication skills through phone and email correspondence with clients, vendors, and internal team members
- Provided outstanding customer service by greeting visitors, answering inquiries, and directing calls in a professional manner
- Assisted with various administrative tasks such as photocopying, faxing, and filing important documents
- Managed customer databases and analyzed data to identify trends and opportunities for improved customer satisfaction
CNA Student
Arizona Medical Training Institute
02.2019 - 07.2019
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
Associates of Arts - Psychology
Mesa Community College
Mesa, AZ07-2020
Skills
- Multitasking
- Computer Skills
- Detail Orientation
- Time Management
- Data Entry
- Customer Service
Software
Microsoft Office
Microsoft Outlook
Microsoft Excel
Timeline
Teaching Assistant
Montessori At The Park
05.2023 - Current
Supervisor
Starbucks
12.2021 - 04.2023
Administrative Assistant
Discount Tire
06.2019 - 11.2021
CNA Student
Arizona Medical Training Institute
02.2019 - 07.2019
Associates of Arts - Psychology
Mesa Community College
Similar Profiles
Maria Alejandra Sanchez CoradoMaria Alejandra Sanchez Corado
Infant Caregiver at Montessori At The ParkInfant Caregiver at Montessori At The Park
Maria Alejandra Sanchez CoradoMaria Alejandra Sanchez Corado
Infant-Toddler Teacher at Montessori At The ParkInfant-Toddler Teacher at Montessori At The Park
Cherish BleckerCherish Blecker
Montessori Teacher Assistant at Lions Park MontessoriMontessori Teacher Assistant at Lions Park Montessori