Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
HAILEY EHRHARDT

HAILEY EHRHARDT

Taylorville,IL

Summary

Accomplished Pharmacy Technician with a proven track record at Walgreen's Pharmacy, demonstrating exceptional problem-solving skills and a strong foundation in pharmacology knowledge. Excelled in enhancing workflow efficiency and patient safety, complemented by a commitment to team collaboration and regulatory compliance. Renowned for elevating service quality through meticulous attention to detail and patient education.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
11.2022 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.

Veterinary Technician

Etheridge Animal Hospital
05.2023 - 07.2023
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Administered medications to animals under the supervision of a veterinarian, ensuring proper dosage
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Restrained animals to protect veterinarians from potential harm.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.

Wait Staff Member

Spring Garden Restaurant
04.2021 - 10.2022
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Associate of Science - Biological And Physical Sciences

Lincoln Land Community College
Springfield, IL
05.2026

High School Diploma -

Taylorville Sr. High School
Taylorville, IL
05.2024

Skills

  • CPR Certified
  • COVID Testing
  • Problem-solving Skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Medication Dispensing
  • Pharmacology Knowledge
  • Medicare and Medicaid Process
  • Advanced Math Skills
  • Regulatory Compliance
  • Drug Interaction Awareness
  • FDA Drug Safety Guidelines
  • Patient education and counseling
  • New Hire Onboarding
  • Analytical Thinking
  • Relationship Building
  • Insurance Claim Processing Software
  • Pharmacy Management Software
  • Vital signs
  • Customer Service
  • Appointment Scheduling
  • Medical Terminology
  • POS System Operation
  • Professional Appearance
  • Allergy Awareness
  • Team Player
  • Reliable and Responsible

Timeline

Veterinary Technician

Etheridge Animal Hospital
05.2023 - 07.2023

Pharmacy Technician

Walgreen's Pharmacy
11.2022 - Current

Wait Staff Member

Spring Garden Restaurant
04.2021 - 10.2022

Associate of Science - Biological And Physical Sciences

Lincoln Land Community College

High School Diploma -

Taylorville Sr. High School
HAILEY EHRHARDT