Hailey Figaro
Keansburg,NJ
Summary
Proactive kennel assistant with experience in animal care and grooming. Notable for strong customer service, team collaboration, and adherence to safety protocols. Ready to enhance kennel operations and ensure the well-being of all animals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Kennel Assistant
Purr'n Pooch Pet Resorts
Tinton Falls, New Jersey
04.2024 - Current
- Cleaned and maintained kennel facilities to ensure a safe environment.
- Assisted in feeding and caring for various pets daily.
- Monitored pet behavior to promptly identify and address potential health issues.
- Provided grooming services, including bathing and brushing, for dogs and cats.
- Coordinated playtime activities to enhance socialization and well-being among pets.
- Handled customer inquiries regarding pet care services and reservations.
- Maintained accurate records of pet care routines and health information.
- Supported team members in training new staff on kennel operations and procedures.
- Washed and disinfected animals' food and water bowls each day.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Replaced soft fabric items such as blankets by running washing machine to provide fresh laundry.
- Collected and documented animal weight, size, physical condition and food intake.
- Sanitized floors and other surfaces to provide a sterile environment.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Administered medications to animals with meals or treats.
- Walked animals outside to avoid accidents in play areas or bedding.
- Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
- Groomed animals including brushing fur, trimming nails, cleaning ears, bathing and shampooing coats.
- Managed inventory of food supplies, bedding materials, toys, medication supplies.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Documented and reported animal issues or incidents, facilitating effective communication with owners and professionals.
Kennel Assistant
Hotel For Dogs
Middletown, New Jersey
04.2022 - 04.2024
- Cleaned facility to provide safe, hygienic environment for animals.
- Cleaned and dried pets to meet customer satisfaction at pickup.
- Working alongside the groomers to have the animal properly bathed and dried for them to finish the grooming process.
- Initiated dematting process for groomers by pre-cutting fur mats.
- Setting up foods and medications for all in-house animals throughout their stay in the facility.
- Monitored animals in yards to ensure safety and prevent incidents.
Dog Bather
Planet Poodle
Middletown, New Jersey
11.2021 - 02.2022
- Bathed dogs using specialized grooming tools and techniques.
- Ensured cleanliness of grooming area and equipment to maintain safety standards.
- Assisted groomers by preparing dogs for styling and drying processes.
- Handled various dog breeds with care during bathing sessions.
- Monitored dogs for signs of stress or discomfort during services.
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Inspected dogs for skin issues such as sores, cuts, or ticks before bathing to promote health and well-being.
- Refilled shampoo bottles, combs, and brushes, and placed clean towels at each station following shift completion.
- Monitored animals for signs of distress or discomfort during bath time.
- Toweled off pets after baths to remove excess water from fur coat.
- Cleaned and disinfected kennels and common areas to minimize illness transmission among animals.
Sales Associate
Modell's Sporting Goods
Holmdel, New Jersey
11.2016 - 01.2017
- Assisted customers in selecting sporting goods and apparel.
- Processed sales transactions accurately and efficiently at the register.
- Maintained store organization and cleanliness to enhance customer experience.
- Collaborated with team members to restock inventory, enhancing product availability.
- Handled customer inquiries and resolved issues, contributing to overall customer satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing, and styling to improve shopping experience.
- Restocked shelves to maintain sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Cast Member
Chuck E Cheese
Middletown, New Jersey
08.2014 - 08.2016
- Engaged guests through friendly, helpful service, enhancing their overall experience.
- Entertained guests and created a fun atmosphere through interactive engagement.
- Delivered food and beverages to guests while ensuring timely service.
- Operated arcade machines and ensured proper functioning for customer enjoyment.
- Maintained cleanliness and organization of play areas in collaboration with team members, ensuring a welcoming environment.
- Followed safety protocols to maintain a secure environment for guests and staff.
Education
High School Diploma -
Keansburg High School
Keansburg, NJ06-2016
Skills
- Animal care
- Grooming techniques
- Health monitoring
- Animal first aid
- Safety protocols
- Kennel maintenance
- Record keeping
- Supply management
- Client coordination
- Customer service
- Team collaboration
- Time management
- Multitasking
- Reliability
- Adaptability and flexibility
- Patience with animals
- Patience and resilience
- Staff training
- Animal behavior
Certification
- Penn Foster Grooming Certificate
Timeline
Kennel Assistant
Purr'n Pooch Pet Resorts
04.2024 - Current
Kennel Assistant
Hotel For Dogs
04.2022 - 04.2024
Dog Bather
Planet Poodle
11.2021 - 02.2022
Sales Associate
Modell's Sporting Goods
11.2016 - 01.2017
Cast Member
Chuck E Cheese
08.2014 - 08.2016
High School Diploma -
Keansburg High School