Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Flanders

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

3
3
years of professional experience

Work History

Host

SideBar And Restaurant
02.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Barista/ Barista Trainer

Starbucks
05.2021 - 07.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Bachelor of Arts - Communication And Media

West Chester University of Pennsylvania
West Chester, PA
05.2027

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Cash Handling
  • Friendly and outgoing

Timeline

Host

SideBar And Restaurant
02.2024 - Current

Barista/ Barista Trainer

Starbucks
05.2021 - 07.2023

Bachelor of Arts - Communication And Media

West Chester University of Pennsylvania

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Hailey Flanders