Hailey Flores
Houston,TX
Summary
Reliable and dependable employee with hands-on experience in both retail and fast-paced customer service environments. Proven ability to manage multiple roles while maintaining high standards of service. Brings strong communication skills, leadership experience in training new employees, and a positive attitude while handling high-pressure situations and multitasking efficiently.
Overview
3
3
years of professional experience
Work History
Host/To-Go Specialist/Server/Trainer
Red Robin
Pearland, TX
07.2025 - Current
- I provided exceptional guest service across front-of-house operations, including serving, hosting, to-go orders, and training new employees.
- Greeted and seated guest promptly, ensuring efficient flow of restaurant operations.
- I worked in a fast-paced environment to ensure guests had a positive dining experience while maintaining efficiency, accuracy, and teamwork.
Crew Member
Chipotle Grill & Bar
Pearland, TX
10.2024 - 06.2025
- I was responsible for delivering excellent customer service while preparing and serving high-quality food.
- I worked in a fast-paced team environment, helping with tasks such as taking orders, assembling meals, maintaining cleanliness, and ensuring food safety standards are followed.
Sales Associate
JC Penny Co
Houston, TX
06.2023 - 07.2023
- Assisted customers in product selection and provided exceptional service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Anthropology
University of Houston
Houston, TX12.2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Host/To-Go Specialist/Server/Trainer
Red Robin
07.2025 - Current
Crew Member
Chipotle Grill & Bar
10.2024 - 06.2025
Sales Associate
JC Penny Co
06.2023 - 07.2023
Bachelor of Science - Anthropology
University of Houston