Hailey Fortner
San Diego,CA
Summary
Ambitious nursing student and dynamic Emergency Room Technician/Phlebotomist with proven expertise in venipuncture and exceptional interpersonal communication skills. At Kaiser Permanente, played a key role in life-saving procedures, significantly improving patient care through leadership and empathy. Demonstrated excellence in teamwork and decision-making in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Room Technician/ Phlebotomist
Kaiser Permanente
Fremont, California
03.2023 - 08.2024
- Educated patients on specimen collection procedures and post-draw care.
- Verified collection orders and communicated discrepancies to nurses.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Educated patients about their condition and treatment options upon discharge from the ER.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
Emergency Medical Technician
Royal Ambulance
Alameda, CA
04.2021 - 03.2023
- Emergency Medical services and patient care
- Vitals and patient assessments
- Collaboration with receiving nurses and doctors
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Performed basic life support, including CPR and airway management.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
Childcare Instructor
Black Diamond kids center
Brentwood, California
05.2019 - 08.2019
- Provided childcare to a group of 15 children ages 3-12
- Ensured safety of children
- Entertained children with games and educational experiences
- Safely taught children gymnastics
Education
Bachelor of Science - Nursing
Concordia University
Irvine 12-2025
Bachelor's degree - Public Health
San Jose State University
San Jose, CA05.2023
EMT certification -
Bay Area Training Academy
Alameda County03.2021
Skills
- Specimen handling
- Venipuncture expertise
- Interpersonal communication
- Leadership
- Decision-making
- Teamwork
- Empathy
- CPR
Volunteer Experience
Each Green Corner- San Carlos, CA
- Led volunteers in gardening and harvesting
- Donated produce to food-insecure families and led farmer's market involvement.
Languages
Spanish
Limited
Certification
- CPT
- BLS
- EMT
References
References available upon request.
Timeline
Emergency Room Technician/ Phlebotomist
Kaiser Permanente
03.2023 - 08.2024
Emergency Medical Technician
Royal Ambulance
04.2021 - 03.2023
Childcare Instructor
Black Diamond kids center
05.2019 - 08.2019
Bachelor of Science - Nursing
Concordia University
Bachelor's degree - Public Health
San Jose State University
EMT certification -
Bay Area Training Academy
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