Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Furche

Garland,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. server/bartender/caterer/hostess/togo/managment with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. i consider myself energetic, motivated, determined, and caring about my customers and employ's, it has been a wonderful experience and step by step working my way up since i was 14. i feel like i have so much to offer, and learn still!

Overview

3
3
years of professional experience

Work History

Server/manager/togo/hostess/bertender

hana hibachi and sushi
Garland, Texas
08.2022 - Current
  • Ensured that all servers were compliant with industry regulations relating to security protocols.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Collected cash sales from employees to properly tip each server after shift.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Provided information about menu selections and made recommendations.
  • Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
  • Pitched in to deliver food and beverages to tables during high-volume periods.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Trained new employees to perform duties.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Explained goals and expectations required of trainees.
  • Assisted staff by serving food and beverages or bussing tables.
  • hired staff
  • packed orders and passed them out to customers
  • made my own alcoholic beverages

Server/Bartender/hostess/busser

BurgerIM
Garland, Tevas
05.2024 - 07.2024
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Performed opening and closing duties including restocking supplies.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Server/Hostess/Catering/Catering Server/Restaurant Busser

Rocco's Italian Cafe
Richardson, Texas
07.2021 - 08.2022
  • Greeted guests and provided menus
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Cleaned up after events, including washing dishes and utensils used during meal service.
  • Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standerds
  • Performed pre-event setup activities such as arranging chairs or tables in designated areas.
  • Stored unused equipment properly between events.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Loaded supplies and food into delivery vans and unloaded at events.
  • Worked multi-course dinners with pre-plated foods.
  • Managed and restocked drink stations.
  • Wrapped silverware efficiently and organized napkins for up to [Number] guests.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Removed and replaced dirty dishes and utensils to maintain table settings.
  • Served orders by picking up and delivering selections from kitchen.
  • Placed food servings on plates or trays according to orders or instructions.

Education

High School Diploma -

Penn Foster Online High School
Garland, TX
08-2024

Skills

  • Policy Implementation
  • Server monitoring
  • Team Training
  • Employee Supervision
  • Money Handling
  • Catering Services
  • Team Leadership
  • Organizational Skills
  • Teamwork and Collaboration
  • Reliable and Responsible
  • Investigating Complaints
  • Liquor Law Compliance
  • Recruitment and hiring
  • Multitasking
  • Adaptability

Timeline

Server/Bartender/hostess/busser

BurgerIM
05.2024 - 07.2024

Server/manager/togo/hostess/bertender

hana hibachi and sushi
08.2022 - Current

Server/Hostess/Catering/Catering Server/Restaurant Busser

Rocco's Italian Cafe
07.2021 - 08.2022

High School Diploma -

Penn Foster Online High School

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Hailey Furche