Hailey Gallamore
Lebanon,TN
Summary
Dynamic and results-driven professional with a strong background in leadership, customer service, and operational efficiency. Proven ability to multitask and coordinate teams effectively, enhancing workflow and service quality. Experienced in delivering exceptional guest experiences at Clean Eatz, ensuring customer satisfaction through strong interpersonal communication and problem-solving skills. Proficient in point-of-sale systems and adept at fostering a positive, team-oriented environment. Committed to maintaining high standards of service and efficiency in fast-paced hospitality settings.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Orange Theory
Mount Juliet, TN
01.2025 - Current
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Promoted available products and services to customers during service, account management and order calls.
- Supported sales team members to drive growth and development.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Resolved customer complaints promptly and efficiently.
Office Manager
J&J Construction
Lincoln, CA
05.2023 - 06.2024
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Team Lead
Clean Eatz
Knoxville, TN
03.2021 - 03.2022
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Contributed to a positive customer service experience by providing excellent customer service skills.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Maintained a clean and sanitized work area, following food safety guidelines and avoiding cross-contamination of raw and prepared food products.
- Assessed customer needs to provide assistance and information on product features.
Education
High School Diploma -
Del Oro Highschool
Loomis, CA05-2020
Skills
- Effective Multitasking
- Effective Team Coordination
- Customer Support Expertise
- Interpersonal Communication
- Skilled in Point-of-Sale Software
Timeline
Front Desk Receptionist
Orange Theory
01.2025 - Current
Office Manager
J&J Construction
05.2023 - 06.2024
Team Lead
Clean Eatz
03.2021 - 03.2022
High School Diploma -
Del Oro Highschool
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