Hailey Galyean
Holden,LA
Summary
Dynamic cashier with a proven track record at Carters Supermarket, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective conflict resolution and team collaboration. Committed to maintaining high standards of cleanliness and mentoring new staff, contributing to a positive shopping experience and repeat business.
Overview
1
1
year of professional experience
Work History
Cashiers
Carters Supermarket
05.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma - Medical Informatics
Holden High School
Holden, LA05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Customer relations
- Cash register operation
- Order taking
- Payment processing
- Product restocking
Timeline
Cashiers
Carters Supermarket
05.2023 - 12.2023
High School Diploma - Medical Informatics
Holden High School
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