Hailey Gardula
West Haven
Summary
Dynamic and detail-oriented professional with experience in diverse office environments, adept at setting appointments and providing exceptional customer and patient assistance. Proven ability to manage correspondence through phone calls and emails while efficiently processing paperwork and billing. Strong organizational skills, combined with a commitment to delivering high-quality service, contribute to a productive workplace. Eager to leverage skills in a challenging role that fosters growth and development.
Overview
4
4
years of professional experience
Work History
Grounds Keeper/Porter
Greystar
01.2025 - Current
- Maintained cleanliness of common areas, ensuring a welcoming environment for residents.
- Conducted regular inspections of premises to identify safety hazards and maintenance needs.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Leasing Professional
Greystar
07.2024 - 01.2025
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Conducted property tours, showcasing amenities and features to prospective residents.
- Facilitated resident relations by addressing inquiries and resolving maintenance issues promptly.
- Prepared financial reports detailing occupancy rates and rental income trends for management review.
Office Specialist
Valley Behavioral Health
01.2024 - 07.2024
- Coordinated scheduling and appointments for multidisciplinary team, enhancing workflow efficiency.
- Managed patient records using electronic health record systems, ensuring data integrity and compliance.
- Handled patient inquiries and concerns, providing timely support and information to enhance satisfaction.
- Collaborated with DCFS and Disability Services accurate documentation and reporting of patient care activities.
Office Assistant
Boondocks
12.2021 - 12.2023
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Implemented office supply inventory system, reducing costs through better tracking and ordering practices.
- Collaborated with various departments to streamline communication and enhance interdepartmental relationships.
Education
High School Diploma -
North Utah Academy of Math, Engineering, And Science
Layton, UT06-2023
Skills
- Highly motivated
- Self-Driven
- Microsoft Office
- Communication
- Stress Management
- Time Management
- Organizations
- Resourceful
Timeline
Grounds Keeper/Porter
Greystar
01.2025 - Current
Leasing Professional
Greystar
07.2024 - 01.2025
Office Specialist
Valley Behavioral Health
01.2024 - 07.2024
Office Assistant
Boondocks
12.2021 - 12.2023
High School Diploma -
North Utah Academy of Math, Engineering, And Science
Communication
As an office assistant and specialist, most of my time has been spent communication policy, procedure, and paperwork jargon to both medical personnel and patients. I have worked with several federal agencies, including Department of Workforce Services and DCFS. The communication mediums I have worked in have included teams, email, and phone calls.
Conflict Resolution
I have had multiple instances of conflict resolution that one would typically be exposed to in a mental health setting, including unruly and loud patients, aggressive and combative patients, working with government agencies and medical agencies when discussing the mental instability of patients or their disabilities that would prevent them from being self-sufficient. I have worked with patients with suicide tendencies, and have remained calm, cool, and collected in situations that would garner the immediate attention of an ambulance.
Hobbies
Reading, Novel Writing, Motorcycle Riding, Magic the Gathering, Dungeons and Dragons