Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Gibson

Foley,AL

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Sales Associate

Michael Kors
10.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked back-of-house merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions, in store and via telephone, about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Stylist Sales Associate

Banana Republic Factory
02.2021 - 10.2021
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Connected and engaged with customers to understand styling needs.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

Grande River Academy
Grand Junction, CO

Skills

  • Payment Processing
  • Upselling
  • Customer Needs Assessment
  • Order Processing
  • Inventory Control
  • Teamwork and Collaboration
  • POS System Operation
  • Cash Handling Accuracy
  • Exceptional Customer Service
  • Problem-Solving
  • Professional Demeanor
  • Attention to Detail

Timeline

Sales Associate

Michael Kors
10.2021 - Current

Stylist Sales Associate

Banana Republic Factory
02.2021 - 10.2021

Grande River Academy

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Hailey Gibson