Hailey Gonzales
Richmond,TX
Summary
Proactive and personable, my tenure at Dutch Bros honed my problem-solving and communication skills, leading to enhanced customer loyalty and a more cohesive team environment. Excelling in fast-paced settings, I adeptly balanced high-volume demands with professional demeanor, significantly contributing to workplace efficiency and a positive customer experience.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Bros
07.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
None - Nursing
Wharton County Junior College
Sugar Land, TXSkills
- Friendly and outgoing
- Problem-solving
- Active listener to customers and employees
- Great Time management and punctual
- Professional demeanor
Timeline
Barista
Dutch Bros
07.2022 - Current
None - Nursing
Wharton County Junior College
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