Hailey Grandberry
Brooklyn Park
Summary
Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable support specialist and leader, seamlessly integrating advanced organizational, technical, and business acumen to drive success. Collaborates effectively with cross-functional teams to ensure operational and service excellence for the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Director Assistant/ HHA
Liberty Mathan Healthcare Services
02.2021 - 09.2024
- The Office Assistant is responsible for the duties as assigned by the Manager such as, scheduling appointments, auditing files, meeting with case managers and physicians, refilling prescriptions, going grocery shopping or shopping for specific individuals etc. Having an assistant can really help the company operate smoothly and provide the service recipients the opportunity for maximum growth.
- The Office assistant will be responsible for, and assume the duties of, the Manager at any time the Manager is not available
- The Office Assistant will assume responsibility for the general operation of the program.
- The Office assistant will be expected to be available for work during any shift the Manager assigns, as well as be available for emergency coverage beyond regularly scheduled hours.
- The Office assistant will be on-call as assigned by the Manager.
- Office assistant/HHA is responsible for helping their clients with day-to-day tasks, like bathing and dressing. They may also be responsible for light housekeeping duties such as doing laundry or dishes to ensure patients' home healthcare health and well-being.
- Taking clients out into the community is also a big role I took on working in this position
Lead Teacher
Children's Learning Adventure Child Care Centers
01.2017 - 02.2021
- Lead Teacher is responsible for the academic, social- emotional growth and development of all children in their care, which may include toddlers and/or preschool age children.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Preschool Lead Teacher/ Aide/ Kitchen Help
New Creations Childcare
08.2015 - 01.2017
- Lead Teacher is responsible for the academic, social- emotional growth and development of all children in their care, which may include toddlers and/or preschool age children.
- Completed documentation on individual children and teachers for recordkeeping.
- Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
- Planned and prepared activities for preschool students.
- Provided open and loving environment where children direct learning process.
Party Host/ Cashier / Server
Chuck E. Cheese
12.2015 - 06.2016
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
Dietary Aide (Part-time)
Steeple Pointe
02.2014 - 12.2015
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Education
High school diploma -
Osseo Senior High School
Osseo, MN06.2015
Skills
- Preschool Education Experience
- Process Optimization
- Collaborative Meeting Leadership
- Employee Relations Management
- Service Relationship Management
- Child Education
- Effective Oral Communication
- Student Engagement Strategies
- Nutritional Assistance Background
- Streamlined Project Coordination
- Support for Individuals with Developmental Disabilities
- Health Promotion Skills
- Emergency Management
- Advanced Excel Skills
- Client Case Management
- Advanced Computer Proficiency
- Office Management
- Workforce Management
- Detail-Oriented Data Input
- Team Onboarding
- Calendar Coordination
- Inventory Oversight
- Recruitment Management
Certification
- AED Certification
- First Aid Certification
- Teaching Certification
- Child Development Associate Certification
- CPR Certification
Timeline
Office Director Assistant/ HHA
Liberty Mathan Healthcare Services
02.2021 - 09.2024
Lead Teacher
Children's Learning Adventure Child Care Centers
01.2017 - 02.2021
Party Host/ Cashier / Server
Chuck E. Cheese
12.2015 - 06.2016
Preschool Lead Teacher/ Aide/ Kitchen Help
New Creations Childcare
08.2015 - 01.2017
Dietary Aide (Part-time)
Steeple Pointe
02.2014 - 12.2015
High school diploma -
Osseo Senior High School
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