Hailey Hall
Redding,CA
Summary
Proven leader and efficient team collaborator, demonstrated at Little Caesars Pizza with a keen focus on enhancing customer satisfaction and streamlining operations. Expert in POS system operations and cash management, coupled with exceptional customer service skills. Achieved significant reduction in cash discrepancies, fostering a positive and productive work environment. Known for promoting team work and being adaptable.
Overview
9
9
years of professional experience
Work History
Cashier
Walmart
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Adjusted shift timings and undertook extra duties to fulfill organizational requirements.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Leader
Taco Shop
04.2024 - 07.2024
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- I expanded my knowledge further on the process of food production/safety as a whole.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Crafted diverse milkshake and float options for customer satisfaction.
Crew Memeber
Burger King
09.2023 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Wendy’s
03.2023 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member
Taco Bell
12.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
Assistant Manager
Little Caesars Pizza
09.2020 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Cleaning Assistant
Independant
02.2016 - 06.2019
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
Education
Shasta High School
Redding, CANone - High School Basics
Shasta County Independent Study
Redding, CA11.2021
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- POS system operations
- Attention to detail
- Decision making
- Clear communication
- Cash handling and management
Timeline
Cashier
Walmart
08.2024 - Current
Crew Leader
Taco Shop
04.2024 - 07.2024
Crew Memeber
Burger King
09.2023 - 03.2024
Crew Member
Wendy’s
03.2023 - 09.2023
Crew Member
Taco Bell
12.2021 - 03.2022
Assistant Manager
Little Caesars Pizza
09.2020 - 10.2021
Cleaning Assistant
Independant
02.2016 - 06.2019
Shasta High School
None - High School Basics
Shasta County Independent Study
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