Overview
Work History
Education
Skills
Timeline
Generic

Hailey Hantke

Overview

6
6
years of professional experience

Work History

Office Assistant/Sales Associate

Visions Inc.
01.2021 - 08.2023
  • Educated customers on product features and technical details to highlight benefits
  • Place orders and answer customer questions in-person, through email and over phone to maximize customer service
  • Fostered relationships with customers to expand customer base and retain business
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
  • Developed customized sales techniques to successfully sell and upsell services to new and existing customers
  • Accepted and completed cash, check and credit card payments
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders

Certified Nursing Assistant

Grand Living at Lake Lorraine
05.2019 - 01.2021
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment
  • Communicated concerns regarding residences status to supervisors
  • Engaged with patient family and friends to provide courteous visit experience
  • Delivered high level of care to every patient
  • Comforted patients and provided each with reassurance and encouragement
  • Followed safe lifting techniques and individual resident lifting instructions

Maintenance Coordination

Real Property Management
08.2023 - Current
  • Maintained accurate maintenance records and documentation for compliance purposes
  • Managed scheduling and coordination of maintenance activities for all equipment and facilities
  • Performed preventative maintenance checks to ensure equipment functionality and safety
  • Coordinated with vendors and contractors for maintenance services and repairs
  • Trained staff on proper maintenance procedures and safety protocols
  • Collaborated with other departments to coordinate maintenance activities and minimize impact on production
  • Tracked maintenance costs and budget expenditures
  • Handled emergency maintenance requests in a timely manner
  • Utilized computerized maintenance management systems (CMMS) for efficient operations
  • Collaborated with cross-functional teams to address maintenance issues
  • Developed and implemented preventive maintenance programs

Education

High School Diploma -

West Central
Hartford, SD
05-2019

Skills

    Customer oriented

    File and Record Keeping

    Processing Payments

    Schedule and Calendar

    Management

    Time Management

    Task Prioritization

    Team Collaboration

Timeline

Maintenance Coordination

Real Property Management
08.2023 - Current

Office Assistant/Sales Associate

Visions Inc.
01.2021 - 08.2023

Certified Nursing Assistant

Grand Living at Lake Lorraine
05.2019 - 01.2021

High School Diploma -

West Central

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Hailey Hantke