Hailey Hantke
Overview
6
6
years of professional experience
Work History
Office Assistant/Sales Associate
Visions Inc.
01.2021 - 08.2023
- Educated customers on product features and technical details to highlight benefits
- Place orders and answer customer questions in-person, through email and over phone to maximize customer service
- Fostered relationships with customers to expand customer base and retain business
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Developed customized sales techniques to successfully sell and upsell services to new and existing customers
- Accepted and completed cash, check and credit card payments
- Used computer system to retrieve customer information, part number inventory and status of purchase orders
Certified Nursing Assistant
Grand Living at Lake Lorraine
Sioux Falls, South Dakota
05.2019 - 01.2021
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment
- Communicated concerns regarding residences status to supervisors
- Engaged with patient family and friends to provide courteous visit experience
- Delivered high level of care to every patient
- Comforted patients and provided each with reassurance and encouragement
- Followed safe lifting techniques and individual resident lifting instructions
Maintenance Coordination
Real Property Management
Sioux Falls, South Dakota
08.2023 - Current
- Maintained accurate maintenance records and documentation for compliance purposes
- Managed scheduling and coordination of maintenance activities for all equipment and facilities
- Performed preventative maintenance checks to ensure equipment functionality and safety
- Coordinated with vendors and contractors for maintenance services and repairs
- Trained staff on proper maintenance procedures and safety protocols
- Collaborated with other departments to coordinate maintenance activities and minimize impact on production
- Tracked maintenance costs and budget expenditures
- Handled emergency maintenance requests in a timely manner
- Utilized computerized maintenance management systems (CMMS) for efficient operations
- Collaborated with cross-functional teams to address maintenance issues
- Developed and implemented preventive maintenance programs
Education
High School Diploma -
West Central
Hartford, SD05-2019
Skills
Customer oriented
File and Record Keeping
Processing Payments
Schedule and Calendar
Management
Time Management
Task Prioritization
Team Collaboration
Timeline
Maintenance Coordination
Real Property Management
08.2023 - Current
Office Assistant/Sales Associate
Visions Inc.
01.2021 - 08.2023
Certified Nursing Assistant
Grand Living at Lake Lorraine
05.2019 - 01.2021
High School Diploma -
West Central