Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hailey Harris

Bloomfield

Summary

Dynamic Library Assistant with a proven track record at Library Management System, excelling in customer service and cataloging. Skilled in enhancing patron experiences through effective communication and problem resolution. Committed to maintaining a welcoming environment while ensuring efficient operations and up-to-date knowledge of library resources.

Work History

Library Assistant

Library Management System
07.2024 - 08.2024
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
  • Monitored library environments to maintain safe, hazard-free settings.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Helped children select appropriate reading level library books.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Maintained secure environment by monitoring visitors at front desk.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Set up computer and digital device access, providing assistance with use and operation.
  • Conducted library orientations for new users, promoting awareness of library services and resources.
  • Processed library card applications to provide access to library services.
  • Provided assistance and support to staff in regard to facility maintenance, security, and services.

Education

Leaving School Certificate -

The Queens High
St. Andrew, Jamaica
06.2024

Skills

  • Written and oral communication
  • Computer assistance
  • Cataloging and shelving
  • Shelf reading
  • Customer relations
  • Customer service
  • Active listening
  • Data entry
  • Problem resolution

Languages

English
Full Professional

Timeline

Library Assistant

Library Management System
07.2024 - 08.2024

Leaving School Certificate -

The Queens High
Hailey Harris